Aldelo POS vs NCR Voyix

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses. The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

NCR Voyix, headquartered in Atlanta, Georgia, is a well-known point-of-sale (POS) solution provider for the restaurant, retail, and banking sectors. The parent company was founded in 1884 and has a long history of innovation and customer-centric services. NCR Voyix's retail solutions feature advanced inventory management, real-time analytics, and robust customer engagement tools, while their banking solutions enhance transaction security and branch efficiency. Noteworthy for their flexibility and integration capabilities, NCR Voyix's systems aspire to meet the diverse needs of businesses of all sizes. Industry credentials include good ratings on platforms like Trustpilot and G2 and the Partnership of the Year at the 2022 Retail Systems Awards; NCR Voyix can be a good choice for companies seeking scalable and secure POS solutions. Customers often praise the user-friendly interface and comprehensive support, though feedback on response times can vary. Dive deeper into the specifics to understand how NCR Voyix can enhance your business's operational efficiency and customer satisfaction.