Agilysys InfoGenesis POS vs Cake POS

Agilysys is an Alpharetta, GA-based software development company that provides POS services for the hospitality industry. They have several well-established customers of all sizes in North America, Europe, and Asia. Their services include tools for optimizing digital menus, streamlining kitchen orders, making reservations, self-service kiosks, managing gift cards, online ordering and payments, mobile check-in/out, property management, simplifying guest loyalty and promotion management, and more. InfoGenesis POS has an intuitive user interface and is easy to navigate, even for first-time users. They are PCI-DSS compliant, assuring top-notch security for sensitive customer and company information. The company has an excellent reputation, ranking as one of the best restaurant POS providers, and no critical customer complaints are recorded online. They have won several awards, including the Best Companies and Big Awards for Businesses in 2022, Big Innovation in 2023, and the Software Reviews Gold Medal. While not BBB-accredited, they have majorly positive reviews from satisfied clients. G2 gave them a 3.9 out of 5, TrustRadius a 5.9/10, and Capterra topped with a 5-star rating. Most customers express satisfaction with the user-friendly interface, reliability, mobile support speed, and overall functionality.

CakePOS, revolutionizing the restaurant industry since their inception in 2011, was initially launched by Sysco Corporation and later acquired by Mad Mobile in 2020. Headquartered in Tampa, Florida, they offer a comprehensive suite of services tailored explicitly for restaurant management. Their system encompasses everything from menu management and payment processing to detailed reporting and analytics. Known for their intuitive interface and customizable options, they empower restaurant owners to optimize their businesses efficiently. With a focus on simplicity and functionality, CakePOS stands out for their user-friendly features and robust capabilities. Customers praise their ease of use, comprehensive reporting, and adaptability to diverse business needs. Despite minor drawbacks such as lack of pricing transparency and contract length, CakePOS remains a top choice for restaurants seeking a reliable and efficient point-of-sale solution. Their impressive ratings of 4.8 out of 5 on G2, 4.6 out of 5 on Capterra, and 4.6 out of 5 on GetApp underscore their commitment to excellence. With a track record of constant innovation and customer satisfaction, they continue to be the go-to option for restaurants looking to enhance their operations and elevate the dining experience for their guests.