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AccuPOS vs Harbortouch POS

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Pros
  • Free demo
  • Accounting software integration
  • Multi-business support
Pros
  • No upfront costs and low monthly fees
  • Easy to use and integrates with third-party applications
  • Free installation, training, and 24/7 support
  • Customizable and scalable options
Cons
  • No support for Apple hardware
  • Not accredited by the BBB
Cons
  • Long-term contracts
  • Customer service response delays
  • Unexpected charges
  • System crashes
Summary

AccuPOS is an Ohio-based point-of-sale provider for retail, food, and other types of businesses, serving thousands of global customers. Their offerings include accounting software integration, payment processing, mobile POS, staff management, inventory tracking, and more. The platform is user-friendly, and customers can get a feel for it using the demo account option available to new users. Most of their target customers are small and medium-sized businesses that want to streamline their accounting and sales processes. They comply with PCI-DSS to ensure transactions and customer data are safe. They also have a “kiosk mode” on mobile devices and tablets to switch off other functionalities when using the software for extra speed and safety. They have received a C rating from BBB, a 4.3 out of 5 from G2, and a 3.0 from Capterra. They are generally praised for their integrations with accounting software and friendly customer support team.

Summary

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Quick Stats
  • Trustpilot Score : 2.2 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Per month+ per additional station
  • BBB Rating : C
Quick Stats
  • Trustpilot Score : 2.3 out of 5
  • Customer Experience : Fair
  • Pricing Model : Annual subscription
  • BBB Rating : F
Selling Points
  • Accounting software integration
  • Mobile POS
  • 24/7 support
Selling Points
  • Tailored options for many industries
  • Range of hardware additions
  • Ease of use and intuitiveness
  • Manages multiple locations
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Undisclosed
    Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • Undisclosed
    NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Undisclosed
    Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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