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1stPayPOS Pro vs Harbortouch POS

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Pros
  • All-in-one payment solution
  • Detailed analytics and strong reporting
  • Industry-tailored scalable services
Pros
  • No upfront costs and low monthly fees
  • Easy to use and integrates with third-party applications
  • Free installation, training, and 24/7 support
  • Customizable and scalable options
Cons
  • Prices not transparent
  • Potential hardware investment
Cons
  • Long-term contracts
  • Customer service response delays
  • Unexpected charges
  • System crashes
Summary

1stPayPOS Pro 2018 is a cloud-based POS system that provides a comprehensive solution for managing retail, restaurant, bar, nightclub, and coffee shop businesses. The system offers various payment options, inventory management, analytics, time management, business tools, and advanced payment security. The software accepts multiple payment methods, including debit and credit cards, Apple Pay, Android Pay, and EMV cards. The hardware setup includes a cash drawer, stand, printers, and a barcode reader/scanner, providing businesses with a comprehensive POS solution. The system offers real-time sales monitoring, inventory management, and employee management with multi-register and multi-store location management. The 1stPayGateway, LLC has been awarded an A+ rating by the Better Business Bureau (BBB) and is known for prioritizing data privacy and security. The system employs advanced hardware and software, such as EMV chip card readers and point-to-point encryption, to ensure data privacy and security. Businesses have reported significant sales, operational efficiency, and customer experience improvements using this system. 1stPayPOS Pro is a complete business management solution that aims to enhance operational control and customer satisfaction. The intuitive user interface, efficient inventory and order management, employee management, customer relationship management, and advanced reporting features make the company a strong competitor in the POS industry.

Summary

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Unavailable
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Trustpilot Score : 2.3 out of 5
  • Customer Experience : Fair
  • Pricing Model : Annual subscription
  • BBB Rating : F
Selling Points
  • Well-rounded payment industry expertise
  • Cloud-based solution
Selling Points
  • Tailored options for many industries
  • Range of hardware additions
  • Ease of use and intuitiveness
  • Manages multiple locations
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Undisclosed
    Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Undisclosed
    Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Undisclosed
    Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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