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1stPayPOS Review: Leading Payment Solutions

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1stPayPOS Review: Leading Payment Solutions

1st PayPOS PRO is provided by First American, a Texas-based company that has been in the POS business for over 25 years. It has equipped customers with over 210,000 payment systems, and their payment systems consist of retail POS and Restaurant POS with robust features and top security features.


Inclusive customer support (Installation, set-up and training)
Detailed analytics
BBB accredited


Prices not transparent
Functions only its hardware

Quick Stats

Business size supported
All business sizes
Customer support
Phone, email, FAQs, and online resources
Real-time reports
Not Available
Starting price

First American is a leading payment technology company that developed 1stPayPOS PRO, an Android cloud-based point-of-sale system designed to expedite merchant businesses. It allows its owners to focus more on evolving their business than their day-to-day operations.

1stPayPOS PRO offers multiple integrated payment options in addition to several business management tools, real-time reporting, customer insight, and much more to remarkably grow your business.

1stPayPOS PRO is a point-of-sale system for retailers, bars and restaurants, and service providers such as salons and auto repair shops. Below we will discuss all the features 1stPayPOS PRO offers, it's pricing, customer support, and finally, our final verdict.

1stPayPOS PRO Features

Enhanced Security

First American offers tight security features with its point-of-sale system; it is designed to be future-proof so that it can grow with your business. Such security features include point-to-point and end-to-end encryption to all its transactions. Moreover, all payments are also tokenized and are PCI compliant, which is the highest security measure in the industry.

In addition, fraud detection tools are there to protect purchase authenticity and prevent any fraudulent transactions.

Integrated Payments

1stPayPOS PRO has an integrated payments feature, which provides several features that add to your revenue stream. Such features include a credit card vault that allows you to store all your credit card processing data and customer information safely on the cloud. Using such data, you can automate payments or accept them on a regular basis, either weekly, monthly, or quarterly.

First American also presents 1stPayBlaze Rest API, a software-as-a-service payment processing API, which is easily integrated into your point-of-sale system and offers 24/7 online reporting in addition to quick merchant onboarding and payments. In addition, 1stPay Maximizer is an updated account packed in the bundle, which automatically updates credit card information to reduce the number of credit declines.

In-store Features

The 1stPayPOS PRO in-store features carry most features other point-of-sale systems provide, such as terminal solutions, EMV solutions, gift and loyalty programs, and POS solutions. Terminal solutions include custom build terminals suitable for every business; mobile terminals are also provided tableside or on-the-go ordering.

EMV solutions give your customers the ability to pay in any way, including EMV, contactless (NFC) terminals, and mobile readers. Moreover, FirstAdvantage is a gift and loyalty program that allows customers to use gift card processing and loyalty solutions to engage with them and make them come back for more.

More in-store features include inventory management and employee management. For example, you can keep an eye on items in your inventory as they become low in number so you can order more in time, schedule employee shifts, and oversee their activities and productivity.

Analytics and Reporting

With 1stPayPOS PRO, you can get your hands on real-time reports regarding any aspect of your business. Since 1stPayPOS is a cloud-based point-of-sale system, you can access all reports online and from any device.

The Daily Dashboard is an online reporting tool that automatically processes applications and manages portfolios. 1stPayInsights is another powerful tool provided by First American that combines data from sales, marketing, social media, and customer to give you thorough reports, so you know which areas of your business are thriving and which need some work on.

Additional Solutions

1stPayPOS PRO offers a bunch of other solutions that elevate your system; such as:

  • Next Day Funding
    • Funds from transactions are delivered to merchants in a single business day.
  • Cash Advances
    • Short-term loans from your credit card issuer.
  • Check Solutions
    • Accepts checks as a payment option.
  • American Express OptBlue
    • Offers low payment transaction rates

1stPayPOS Hardware

1stPayPOS offers a variety of hardware with its point-of-sale system. Hardware can be purchased in three packages:

Package #1: 10"

This package includes a 10" register (tablet and stand), a thermal printer (Epson T-20), an iPP320 PIN pad, a cash drawer, and cables.

Package #2: 15"

This package includes the same devices in the first package but with a 15" register.

Package #3: All-in-one

The all-in-one package includes an integrated tablet with the devices mentioned above.

1stPayPOS's top equipment also includes:

  • Android Tablet – 10" or 15"
  • Barcode Reader / Scanner
  • Payment Devices with EMV
  • Wireless Router & Access Points
  • Multi-register/location management


1stPayPOS prices are all quote-based, so you will need to contact their team and tell them about your business to get your custom quote. Although pricing is not transparent, you might face:

  • A one-time setup fee
  • A monthly license fee
  • Payment transaction fees (per payment through POS)

Customer Service

Customer support and service is available through phone:

Monday to Friday: from 9 a.m to 9 p.m (Eastern)

Saturday: from 11 a.m to 5 p.m (Eastern)

Toll-free phone: (888) 417-8729
Email for new customers: [email protected]
Email for existing accounts: [email protected]

Many free resources are also available, which include:

  • Blogs
  • Videos
  • FAQs
  • Infographics
  • White Papers

Customer support will also assist you all the way through installation, set-up, and training for your point-of-sale system.

Final Verdict

1stPayPOS PRO provides several solutions to different businesses; it is designed for flexibility and tight security. First American is accredited by the Better Business Bureau with a B rating. Its business solutions are undoubtedly effective and are suitable for many business types.

Which hardware will come with my 1stPayPOS?
Is 1stPayPOS cloud-based?
What devices are compatible with 1stPayPOS?
How much does 1stPayPOS cost?
Where is 1stPayPOS based?
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How does 1stPayPOS handle privacy and security?

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