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Justworks PEO vs Velocity Global

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Pros
  • Demo available
  • Transparent pricing
  • 24/7 customer service
Pros
  • Broad global reach
  • Global hiring expertise
  • Scalable global services
  • Dedicated account support
Cons
  • Expensive for services provided
  • Limited customization options
Cons
  • May be pricey
  • Not transparent about PEO plans and prices
  • Local benefits are not as comprehensive as those of local PEOs
  • No US industry credentials
Summary

Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.

Summary

Velocity Global is a technology company focused on human resources services. It was established in 2014 and is located in Denver, Colorado. The company provides a wide range of administrative services to businesses in 185 countries. They specialize in Employer of Record (EOR) features for companies not legally established in their countries of employment. They also function as an international PEO that takes on many of the administrative tasks of running a company with a global workforce. Their services include compliance support and expert advice. They aim to support every member of your team, no matter where they are located. Velocity Global offers a well-integrated SaaS solution that provides HR, hiring, payroll, benefits, risk management, and compliance services for international companies on one convenient platform. Although they have no service awards displayed online, Velocity Global has a good industry standing on the international stage. However, they lack the industry credentials of US-based providers. They are not members of the National Association of Professional Employer Organizations (NAPEO), are not accredited by the Employer Services Assurance Corporation (ESAC), and are not certified by the IRS. Velocity Global has a B- rating from the Better Business Bureau (BBB), but they are not BBB-accredited. However, they garner mostly excellent client feedback that praises their software's ease-of-use and generally responsive customer service, some say that current job restructuring has resulted in longer support wait times.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : C-
  • Trustpilot Score : 4.5 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Quick Stats
  • Business Size : Any
  • Cost : Quote-based
  • Customer Experience : Excellent
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : B-
  • Trustpilot Score : N/R
  • NAPEO Member : False
  • ESAC Accreditation : False
Selling Points
  • Transparent pricing
  • 24/7 customer service
Selling Points
  • Offices in 60 countries & 6 continents
  • Full-service global onboarding
  • Dedicated expert support
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • Undisclosed
    COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Undisclosed
    Employee Self-Service
  • Undisclosed
    HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Undisclosed
    Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Undisclosed
    Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Undisclosed
    Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Undisclosed
    Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Undisclosed
    Retail
  • Technology
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Undisclosed
    Professional/Technical Services
  • Undisclosed
    Retail
  • Undisclosed
    Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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