Justworks PEO vs Questco PEO
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- Demo available
- Transparent pricing
- 24/7 customer service
- Employee self-service
- Mobile app
- Expert HR guidance
- Customizable plans
- Extensive features
- Live chat
- Expensive for services provided
- Limited customization options
- No demo
- Not accredited by ESAC
- Lack of transparency
- Doesn't serve larger companies
Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.
Questco is a Certified PEO, or CPEO, which means that they have gone through a rigorous certification process by the IRS but are not endorsed by them. They provide their services to small to medium-sized businesses throughout the US. With 30 years of experience and headquartered in Houston, TX, the company has grown to become one of the largest PEOs in the country, serving more than 5,000 clients from coast to coast. Their services include payroll, employee benefits, HR services, workers' compensation, and safety consulting. Their solutions are designed to help business owners reduce overhead costs, minimize risk, and maximize employee engagement. With a comprehensive suite of services and an experienced team of professionals, Questco can provide businesses with the support they need to thrive. Over the years, Questco has built a strong reputation among clients for its outstanding customer service and reliable support. They do not specify any plan options or pricing on the website, and prospective clients have to submit a form to be contacted by Questco's sales team.
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : C-
- Trustpilot Score : 4.5 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Small and medium-sized businesses (SMBs)
- Cost : Quote-based
- Customer Experience : Good
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : N/R
- Trustpilot Score : N/R
- NAPEO Member : True
- ESAC Accreditation : False
- Transparent pricing
- 24/7 customer service
- They offer Recruitment Process Outsourcing (RPO)
- They offer resources and blogs
- Their services are customizable
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- 401(k)
- Accident—Undisclosed
- COBRA Administration—Undisclosed
- Critical Illness—Undisclosed
- Disability
- Employee Self-Service
- HSA/FSA—Undisclosed
- Medical, Dental, Vision
- Shopping & Entertainment Discounts—Undisclosed
- Work-Life Employee Assistance Program
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments—Undisclosed
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance—Undisclosed
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail—Undisclosed
- Technology
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services—Undisclosed
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality—Undisclosed
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing—Undisclosed
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services—Undisclosed
- Professional/Technical Services—Undisclosed
- Retail—Undisclosed
- Technology—Undisclosed
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program—Undisclosed
- Talent Growth & Retention
- Third-Party HCM Integration—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
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