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Justworks vs Mercans

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Pros
  • Demo available
  • Transparent pricing
  • 24/7 customer service
Pros
  • Product demo available
  • Responsive global support
  • All-in-one international solution
  • Flexible invoicing options
  • Mobile app with employee self-service
Cons
  • Expensive for services provided
  • Limited customization options
Cons
  • Lack of plan and price transparency
  • Inadequate employee benefits
Summary

Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.

Summary

Mercans is a global human resource services and payroll outsourcing company that is headquartered in London, England. Founded in 2003, Mercans offers a wide range of services via a global work platform that connects employers with international talent. They specialize in global immigration, payroll, recruiting, and consulting to help companies achieve their global growth goals. In addition to their global PEO, which is their main product, Mercans also provides Employer of Record (EOR), Business Process Outsourcing (BPO), and Global Employment Outsourcing (GEO) services across 160 countries. Through their PEO, they become co-employers of your workforce, even if your business does not have an entity in the country of employment.

Mercans' services aim to streamline your payroll processes and global recruitment, while reducing operational costs by incorporating all your administrative tasks into one flexible software solution. Their services encompass HR, payroll, benefits, tax and regulatory compliance, expert support, and more, for businesses of all sizes and industries across the world.

The company has received recognition from industry experts NelsonHall and Everest Group for their payroll and EOR services. They have also been nominated for several industry awards, specifically for their PEO services. However, it should be noted that they don't hold any US industry credentials for PEOs, such as certification from the IRS or accreditation from the Employer Services Assurance Corporation (ESAC). They are also not affiliated with the National Association of Professional Employer Organizations (NAPEO) and are not registered with the Better Business Bureau (BBB). Despite this, they have received very positive feedback from their current business clients.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : C-
  • Trustpilot Score : 4.5 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Quick Stats
  • Business Size : Any
  • Cost : Quote-based
  • Customer Experience : Excellent
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : 4 out of 5
  • NAPEO Member : False
  • ESAC Accreditation : False
Selling Points
  • Transparent pricing
  • 24/7 customer service
Selling Points
  • Scalable global services
  • 24/7 support
  • Localized in-house services
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • Undisclosed
    COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • Undisclosed
    HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Undisclosed
    Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Undisclosed
    Retail
  • Technology
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Undisclosed
    Professional/Technical Services
  • Undisclosed
    Retail
  • Undisclosed
    Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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