Justworks PEO vs Mercans PEO
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- Demo available
- Transparent pricing
- 24/7 customer service
- Product demo available
- Responsive global support
- All-in-one international solution
- Flexible invoicing options
- Mobile app with employee self-service
- Expensive for services provided
- Limited customization options
- Lack of plan and price transparency
- Inadequate employee benefits
Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.
Mercans is a global human resource services and payroll outsourcing company that is headquartered in London, England. Founded in 2003, Mercans offers a wide range of services via a global work platform that connects employers with international talent. They specialize in global immigration, payroll, recruiting, and consulting to help companies achieve their global growth goals. In addition to their global PEO, which is their main product, Mercans also provides Employer of Record (EOR), Business Process Outsourcing (BPO), and Global Employment Outsourcing (GEO) services across 160 countries. Through their PEO, they become co-employers of your workforce, even if your business does not have an entity in the country of employment. Mercans' services aim to streamline your payroll processes and global recruitment, while reducing operational costs by incorporating all your administrative tasks into one flexible software solution. Their services encompass HR, payroll, benefits, tax and regulatory compliance, expert support, and more, for businesses of all sizes and industries across the world. The company has received recognition from industry experts NelsonHall and Everest Group for their payroll and EOR services. They have also been nominated for several industry awards, specifically for their PEO services. However, it should be noted that they don't hold any US industry credentials for PEOs, such as certification from the IRS or accreditation from the Employer Services Assurance Corporation (ESAC). They are also not affiliated with the National Association of Professional Employer Organizations (NAPEO) and are not registered with the Better Business Bureau (BBB). Despite this, they have received very positive feedback from their current business clients.
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : C-
- Trustpilot Score : 4.5 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Any
- Cost : Quote-based
- Customer Experience : Excellent
- IRS-Certified : False
- Expert HR Guidance : True
- BBB Rating : N/R
- Trustpilot Score : 4 out of 5
- NAPEO Member : False
- ESAC Accreditation : False
- Transparent pricing
- 24/7 customer service
- Scalable global services
- 24/7 support
- Localized in-house services
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- 401(k)
- Accident—Undisclosed
- COBRA Administration—Undisclosed
- Critical Illness—Undisclosed
- Disability
- Employee Self-Service
- HSA/FSA—Undisclosed
- Medical, Dental, Vision
- Shopping & Entertainment Discounts—Undisclosed
- Work-Life Employee Assistance Program—Undisclosed
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management—Undisclosed
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration—Undisclosed
- Virtual Assistance
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail—Undisclosed
- Technology
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services—Undisclosed
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality—Undisclosed
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing—Undisclosed
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services—Undisclosed
- Professional/Technical Services—Undisclosed
- Retail—Undisclosed
- Technology—Undisclosed
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- Comprehensive Resume Search & Service—Undisclosed
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program—Undisclosed
- Talent Growth & Retention—Undisclosed
- Third-Party HCM Integration
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
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