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ADP TotalSource vs CoAdvantage PEO

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Pros
  • Excellent payroll services
  • Automatic employee tracking
  • Multiple packages for different business sizes
  • Easy mobile app
  • Employee self-service
Pros
  • Expert HR guidance
  • Extensive features
Cons
  • Interface may be confusing
  • May be expensive
  • Does not advertise prices
Cons
  • Not a member of NAPEO
  • Lack of transparency
  • No mobile app
  • Not accredited by IRS or ESAC
Summary

ADP TotalSource (NASDAQ – ADP) provides a comprehensive cloud-based solution for employee life cycle management that spans HR administration, talent management, employee benefits, payroll, and regulatory compliance. They have over 60 years of experience and employ many professionals in HR, talent, and compliance, which they use to give you considerable purchasing power for premium advantages—  without the premium costs. They offer four payroll options that serve all business sizes, with features that range from basic payroll, taxes, and compliance assistance all the way to a premium suite of tools that includes HR support, training, business advice, and legal assistance. Pricing information for these options is not advertised as it is tailored to company size and requirements, so you must fill out a form for a quote. They are a large PEO company that claims to have more than 80% of the Fortune 500 businesses as clients and around one million clients in 140 countries, and they accordingly employ over 60,000 associates to meet their clients' needs.
 

Summary

CoAdvantage is a PEO that was established in 1997 and headquartered in Bradenton, FL. It has become one of the leading PEOs operating nationwide throughout the US, serving approximately 4,500 clients representing over 90,000 employees. They promote themselves as HR experts who work with small businesses needing a comprehensive suite of outsourced business solutions such as human resources, employee benefits, payroll processing, tax compliance, workers' compensation, and core HR functions. It's unclear if they also offer their services to medium-sized companies. Their clients highly rate their services and appreciate their attention to detail and dedication to customer service. They don't specify any plans or pricing on their site, and prospective clients have to submit a form for a free consultation. CoAdvantage has grown organically and by integrating acquisitions to become one of the largest private PEOs in North America. With CoAdvantage, businesses can focus on what matters most - growing their bottom line while providing excellent employee benefits.

Quick Stats
  • Business Size : Small to medium-sized businesses (SMBs)
  • Cost : Not advertised
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • NAPEO Member : True
  • ESAC Accreditation : True
Quick Stats
  • Business Size : Small
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : N/R
  • NAPEO Member : False
  • ESAC Accreditation : False
Selling Points
  • Comprehensive HR, talent, and compliance
  • Automatic employee tracking
  • Powerful technology and data-driven insights
  • Mobile app
  • Online product demo
  • AI-driven principles, such as for candidate relevancy
Selling Points
  • Easy-to-use
  • Customer service always available and helpful
  • Integrations
Business Size Supported
  • Undisclosed
    Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Undisclosed
    Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Undisclosed
    Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Undisclosed
    Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Undisclosed
    Virtual Assistance
Industries
  • Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Education
  • Undisclosed
    Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
    Technology
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Undisclosed
    Professional/Technical Services
  • Undisclosed
    Retail
  • Undisclosed
    Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Undisclosed
    Third-Party HCM Integration
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

ADP TotalSource vs. CoAdvantage

In today’s fast-paced business environment, many companies are turning to Professional Employer Organizations (PEOs) like ADP TotalSource and CoAdvantage to streamline HR, payroll, and compliance tasks. While both PEOs offer valuable services, they cater to different types of businesses. This comparison will help you understand their key differences and make an informed decision.

Scope of services

ADP TotalSource is a comprehensive PEO that serves businesses of all sizes, specializing in HR, payroll, benefits administration, and compliance. Their services include employee benefits, risk management, and recruiting, making them a good fit for companies that need robust HR solutions. ADP TotalSource offers scalability, which makes it ideal for small to large businesses across various industries.

CoAdvantage, on the other hand, focuses on small businesses, providing essential HR services such as payroll processing, employee benefits, and compliance management. While they offer a wide range of HR services, CoAdvantage primarily serves small businesses, making it less suited for larger enterprises or companies with more complex needs.

Technology and user experience

Regarding technology, ADP TotalSource offers a powerful cloud-based platform with mobile capabilities integrating HR, payroll, and compliance. Their platform is well-suited for businesses of all sizes and provides a seamless user experience. The mobile app is a key feature for employees who need access on the go.

CoAdvantage provides a user-friendly platform (CoAdQuantum) that simplifies payroll and HR tasks for small businesses. While it is easy to navigate, it lacks the advanced features of ADP TotalSource. CoAdvantage does not offer a mobile app, which could be a drawback for businesses that prefer mobile accessibility.

Compliance solutions

ADP TotalSource excels in compliance management, particularly for companies operating in multiple states or globally. Their services include compliance support for healthcare reform, employee classification, and tax regulations, ensuring businesses comply with ever-changing laws.

CoAdvantage also offers compliance services tailored to small businesses, including risk management and workers' compensation programs. However, they do not provide the same level of global compliance expertise as ADP, focusing more on the U.S. market.

Pricing and scalability

ADP TotalSource offers flexible pricing based on business size and needs. While they are typically more expensive, their scalability makes them a good investment for companies that anticipate growth or require a full suite of HR services.

CoAdvantage is more affordable for small businesses and provides a cost-effective solution for companies that need essential HR services. However, their pricing is less transparent, and companies must contact them directly for a quote.

Customer support

ADP TotalSource offers extensive customer support, including dedicated HR consultants, a help center, and live chat. While their large client base means support might feel less personalized, ADP’s broad resources ensure that most issues are addressed efficiently.

CoAdvantage provides more personalized support, particularly for small business clients. With a smaller client base, CoAdvantage can offer a more hands-on approach to customer service, although they lack some of the 24/7 support options that ADP offers.

Conclusion

Both ADP TotalSource and CoAdvantage provide valuable PEO services, but they cater to different business needs. ADP TotalSource is the best option for larger businesses or companies expecting significant growth, offering advanced technology and comprehensive compliance solutions. CoAdvantage is ideal for small businesses looking for affordable, straightforward HR services with personalized support.

Your choice should depend on your business’s size, needs, and growth plans. Evaluate your HR requirements carefully to select the best PEO for your organization.

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