ADP vs Patriot

ADP is a human capital management (HCM) solutions provider, utilizing a cloud-based interface for their services that include payroll as well as management of businesses' HR, talent, time, taxes, and benefits. They were founded in 1949 and are based in Roseland, NJ, and offer businesses of all sizes the ability to streamline their payroll processes. They serve many industries such as restaurants, retail, healthcare, financial services, non-profit, construction, services, and the government/education sector. Their services include direct deposit and mobile payroll solutions that integrate with time and attendance tracking, automatically calculating deductions for taxes and retirement contributions, and providing expert support to ensure business compliance. They have many plans listed on their website depending on business size, four for small businesses and three for middle to large-sized businesses. However, clients must submit for a personalized pricing quote. They have received many industry accolades such being named "Global Payroll Supplier of the Year" in 2022 and were in Fortune World's Most Admired Companies list for the past 17 years. They are BBB-accredited with an A+ rating there but have received many complaints there. They have a 1.3 out of 5 Trustpilot score due to clients having trouble logging in or accessing ADP's services, among other things.

Established in 2002 with the primary headquarters in Canton, Ohio, Patriot Software has accumulated over three decades of industry expertise. The company specializes in delivering cost-effective and streamlined payroll solutions to small businesses throughout the United States. They have also received recognition for their dedication to innovation and customer satisfaction, including the Best Overall Technology Success Story Award in 2017. The all-inclusive payroll software provided by Patriot includes an intuitive employee self-service portal, MY Patriot, in addition to direct deposit, tax filing services, and an unlimited number of payroll processes. Patriot's A+ accreditation from the BBB and stellar reviews on Trustpilot and G2 demonstrate how highly customers regard them for their straightforward pricing structure, extensive nationwide coverage, and prompt customer service. By prioritizing data security, dependability, and simplicity, Patriot distinguishes themselves as a reliable collaborator for organizations searching for efficient payroll management. Nevertheless, although Patriot demonstrates exceptional proficiency in catering to the requirements of small enterprises, they might not be well-suited for larger organizations with more intricate payroll requirements.