Moving
Top Companies in 2026
United Van Lines vs U-Pack
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- Wide service coverage
- Coordinator-led support
- Professional packing options
- Built-in protection included
- Space-based pricing
- Positive customer reviews
- Available in all 50 states
- Quality varies by agent
- Higher overall pricing
- Slow claims for some
- Broad delivery windows
- Pricier than its competitors
- Not ideal for short-distance moves
- No packing or loading services included
United Van Lines has been serving households and businesses since 1928 and operates from its headquarters in Fenton, Missouri. They support local, long distance, and interstate relocations through a large nationwide agent network, offering packing services, transportation, storage, auto transport, and international moving options. Their approach centers on providing a dedicated move coordinator to help you manage schedules, documents, and communication, while digital tools like the MyUnited Move Portal keep your planning details organized in one place. Most long distance moves include full value protection, which adds reassurance for customers moving fragile or high-value items. Customer feedback reflects a mix of positive experiences when communication is strong and crews are attentive, along with reports of delays, damage, or challenges with claims. They maintain an A+ rating from the Better Business Bureau, are registered with the FMCSA, and hold ProMover certification through the ATA Moving and Storage Conference, reinforcing their standing in the industry. Readers seeking more insight into their features, pricing structure, and overall service experience will find detailed guidance throughout this review.
Founded in 1997 and headquartered in Fort Smith, Arkansas, U-Pack Moving offers a distinctive long-distance moving solution that blends do-it-yourself control with professional freight transport. Rather than pricing moves based on weight, they charge based on trailer space or the number of steel ReloCube containers you use. This model helps you plan and budget more predictably, especially for larger relocations or moves that span many miles. Their services include full-size trailers and portable containers, delivery to your home or a local service center, and clear delivery windows measured in business days. Flexible loading options and space-based billing make their solution particularly appealing if you want control over packing and loading while avoiding full-service moving costs. They operate through a nationwide freight network via ABF Freight and are BBB accredited with an A+ rating. Customer feedback highlights pricing transparency and flexibility as key benefits, though some users note the physical demands of a self-managed move. Overall, this company’s approach gives moving consumers a transparent alternative to traditional movers with more control over timing and costs. Dive deeper in this review to see how their features, pricing, and support compare to other options.
- BBB Rating : A+
- Certified ProMover : Yes
- Door to Door Service : True
- Insurance/ Valuation Options : Full value protection, basic carrier liability
- Tracking : True
- BBB Rating : A+
- Certified ProMover : No
- Door to Door Service : True
- Insurance/ Valuation Options : Available
- Tracking : True
- Full-value protection plan
- Claims assist program
- Online portal for corporate relocations
- Large nationwide network
- Space-based pricing
- Freight-based transport through ABF
- Ground-level steel ReloCube containers
- Locked bulkhead for shared trailers
- American Moving & Storage Association
- U.S. Department of Transportation
- American Moving & Storage Association
- U.S. Department of Transportation
- Blogs
- Help Center
- Live Chat
- Phone
- Blogs
- Help Center
- Live Chat
- Phone
- Corporate
- Cross-Country
- Government & Military
- Household
- International
- Local
- Long-Distance
- Specialty & High-Value
- Corporate
- Cross-Country
- Government & Military
- Household
- International
- Local
- Long-Distance
- Specialty & High-Value
U-Pack vs. United Van Lines
People often compare U-Pack and United Van Lines because they offer two very different paths to completing a long distance move. One focuses on a flexible, do it yourself style backed by affordable container pricing, while the other provides full service support from packing to delivery. This comparison is for anyone trying to decide whether they want a hands on move with more control or a traditional moving experience with expert crews. If you are weighing both styles, a side by side look at what each company offers can help you choose the option that fits your budget and comfort level.
Services and availability
U-Pack specializes in long distance and interstate moving. They do not handle local or international moves and do not offer packing or loading services. Instead, they deliver a ReloCube container or a section of a moving trailer to your home, you load it, and they handle transport to your new destination. Their service footprint covers most of the US through ABF Freight terminals, with strong coverage in metro and suburban areas. Availability is generally reliable, although extremely remote areas may require terminal delivery or pickup.
United Van Lines offers a wider range of services. They handle local, long distance, interstate, international, corporate, and specialty moves through their national agent network. Their full service model includes packing, crating, loading, labor, furniture handling, and storage. United also offers container based moving through Snapmoves for smaller relocations, which helps cover customers who do not need a full service crew. Their nationwide agent presence gives them broad availability, including rural service in many regions.
Reliability and moving experience
U-Pack earns a strong reputation for predictable transit times and straightforward scheduling because they rely on freight shipping schedules. Customers often appreciate that tracking is available and that pickup and delivery windows tend to be accurate. The moving experience depends heavily on how well customers pack and load their items since U-Pack does not handle the labor. Claims are generally limited because customers manage their own packing, but coverage is available through carrier liability options.
United Van Lines has a long standing reputation for professional service and careful handling. Their crews manage the entire process, which creates a more controlled experience and fewer packing related issues. United also offers real time tracking on many shipments, detailed communication from local agents, and dedicated move coordinators to guide each step. Claims handling is well established across their agent network, although experiences can vary slightly depending on the local branch.
Pricing and value
U-Pack uses a pay for the space model. Pricing depends on the number of ReloCubes or the linear feet used in a trailer. Estimates tend to be more predictable, and customers often like that there are no hidden charges for fuel, driver labor, or full service extras. U-Pack does not require deposits, and the final cost only increases if customers use more space than reserved. Insurance is limited to carrier liability unless customers purchase additional coverage through a partner.
United Van Lines prices are based on weight, distance, and requested services. They offer binding, non binding, and not to exceed estimates, and their move coordinators usually perform in home or virtual walkthroughs. Pricing is higher than container based movers because it includes labor, packing, transportation, and handling. Deposits may vary by local agent. Customers can choose from several valuation coverage levels, and additional fees may apply for specialty services, extra labor, or difficult access.
Conclusion
U-Pack is best for people who want to save money, prefer to pack and load themselves, and appreciate simple pricing. United Van Lines is the better fit for anyone who wants full service support, professional packing, and a guided moving experience. Both companies are dependable in their own way, so your choice depends on how much help you want and how hands on you plan to be during the move. A quick comparison of your needs, budget, and comfort level can help you decide which option makes the most sense for your relocation.
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