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PODS vs United Van Lines

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Pros
  • Multiple container sizes suitable for different home types and project needs
  • Option to combine moving and storage without transferring items between locations
  • Wide service coverage for both short- and long-distance moves
  • Flexible loading and unloading that lets customers move at their own pace
  • Reliable container placement thanks to skilled and careful delivery drivers
Pros
  • Wide service coverage
  • Coordinator-led support
  • Professional packing options
  • Built-in protection included
Cons
  • Delivery and pickup windows may shift due to routing schedules
  • Labor not included, requiring extra cost if customers need help with heavy items
  • Space limitations at some properties can prevent container placement
  • Pricing varies widely by region and season, making budgeting harder
Cons
  • Quality varies by agent
  • Higher overall pricing
  • Slow claims for some
  • Broad delivery windows
Summary

PODS has been providing portable moving and storage solutions since 1998, starting in Florida before expanding across most of the United States. They built their service around flexibility, offering customers the ability to pack and load at their own pace using weather-resistant containers available in multiple sizes. Their model supports local and long-distance moves, short-term storage during home projects, and long-term storage at secure company facilities. This makes them useful for families relocating across states, homeowners renovating, and businesses managing phased transitions. What sets them apart is their emphasis on convenience. Customers can keep a container on-site, schedule pickups and deliveries based on their own timeline, or move items between locations without switching providers. Support options include phone assistance, online account tools, and an FAQ library to help guide customers through each step. Feedback from major review platforms shows a mix of strong praise for delivery drivers and container quality, balanced with complaints about scheduling delays, communication issues, and billing inconsistencies. Even with these challenges, their A+ BBB accreditation and wide service coverage help them remain a recognized name in the moving and storage industry. Readers exploring whether this approach fits their needs will find more details in the full review.

Summary

United Van Lines has been serving households and businesses since 1928 and operates from its headquarters in Fenton, Missouri. They support local, long distance, and interstate relocations through a large nationwide agent network, offering packing services, transportation, storage, auto transport, and international moving options. Their approach centers on providing a dedicated move coordinator to help you manage schedules, documents, and communication, while digital tools like the MyUnited Move Portal keep your planning details organized in one place. Most long distance moves include full value protection, which adds reassurance for customers moving fragile or high-value items. Customer feedback reflects a mix of positive experiences when communication is strong and crews are attentive, along with reports of delays, damage, or challenges with claims. They maintain an A+ rating from the Better Business Bureau, are registered with the FMCSA, and hold ProMover certification through the ATA Moving and Storage Conference, reinforcing their standing in the industry. Readers seeking more insight into their features, pricing structure, and overall service experience will find detailed guidance throughout this review.

Quick Stats
  • BBB Rating : A+
  • Certified ProMover : No
  • Door to Door Service : True
  • Insurance/ Valuation Options : Limited liability coverage only (contents protection not provided)
  • Tracking : False
Quick Stats
  • BBB Rating : A+
  • Certified ProMover : Yes
  • Door to Door Service : True
  • Insurance/ Valuation Options : Full value protection, basic carrier liability
  • Tracking : True
Selling Points
  • Portable container model that eliminates the pressure of same-day moving
  • Ability to store containers on-site or at secure facilities for extended periods
  • Nationwide long-distance network designed around customer-controlled timelines
Selling Points
  • Full-value protection plan
  • Claims assist program
  • Online portal for corporate relocations
  • Large nationwide network
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value

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