trusted formBekins vs North American Van Lines Moving Comparison | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

Bekins Van Lines vs North American Van Lines

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Full-service options for long-distance and international moves
  • Packing, storage, and specialty item handling available
  • Experience with corporate and government relocations
  • Nationwide coverage through an established agent network
  • Inventory-based estimates for larger household moves
Pros
  • Broad local and international coverage
  • Flexible packing, storage, and specialty options
  • Binding estimates available with detailed inventories
Cons
  • Limited shipment tracking compared to modern GPS tools
  • Service quality can vary by local agent and crew
  • Claims handling is a common source of customer frustration
  • Pricing can increase if inventory or access details change
Cons
  • Service quality varies by local agent
  • Pricing clarity depends on survey accuracy
Summary

Bekins Van Lines is a long-standing moving provider founded in 1891, with roots in Sioux City, Iowa, and current operations managed as part of the Wheaton World Wide Moving group. Their services focus on full-service relocations, including local moves through agents, long-distance and interstate transport, international shipping, packing, storage, and specialty item handling. This structure positions them toward customers planning larger or more complex moves that benefit from coordinated logistics rather than quick, self-service solutions. Key features include inventory-based estimates, professional packing options, custom crating, storage-in-transit, and support for corporate and government relocations. A nationwide agent network allows them to serve a wide geographic area, though execution depends on the assigned local agent. Industry credentials include long-term participation in national van line operations and Better Business Bureau accreditation, reflecting compliance with formal standards. Customer feedback presents a mixed picture. Some movers report smooth experiences with careful crews and accurate estimates, while others point to delivery delays, pricing changes, or challenges during the claims process. These patterns make preparation and documentation especially important. This review breaks down how their services work, what customers commonly experience, and where strengths and limitations tend to appear, helping readers decide whether this provider aligns with their moving needs.

Summary

Founded in 1933 and headquartered in Fort Wayne, Indiana, North American Van Lines is a long-established moving provider operating through an agent-based network that supports relocations across Canada, the United States, and select international destinations. Their services include residential moving, corporate relocation support, long-distance and cross-border moves, as well as packing, storage, and specialty handling for items that require added care. Rather than offering fixed packages, they emphasize customizable service options that allow you to adjust support based on your inventory, timing, and level of involvement. Features such as binding estimate options, optional shipment tracking tools, and assigned move coordinators are designed to bring structure and visibility to the moving process. The company operates under SIRVA, a global relocation and logistics group that oversees multiple moving brands, which influences service standards and operational oversight across regions. Customer feedback reflects varied experiences that often depend on the local agent handling the move, while industry credentials include Better Business Bureau accreditation and an A+ rating, indicating established complaint-handling practices. This combination of scale, flexibility, and operational structure invites a closer look at how their services work in practice.

Quick Stats
  • BBB Rating : A+
  • Certified ProMover : Yes
  • Door to Door Service : True
  • Insurance/ Valuation Options : Released value protection, Full-value protection
  • Tracking : True
Quick Stats
  • BBB Rating : A+
  • Certified ProMover : Yes
  • Door to Door Service : True
  • Insurance/ Valuation Options : Released Value Protection (RVP), Full Value Protection (FVP)
  • Tracking : True
Selling Points
  • One of the longest-operating van lines in the U.S. moving industry
  • Integrated access to storage and logistics through affiliated agents
  • Ability to manage complex, multi-stage, and cross-border relocations
  • Backed by a larger moving and logistics group, offering broader infrastructure
Selling Points
  • Large agent network for cross-border moves
  • Structured coordination for complex relocations
  • Shipment tracking tools for move visibility
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Customer Support
  • Undisclosed
    Blogs
  • Email
  • Help Center
  • Undisclosed
    Live Chat
  • Phone
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value

Bekins Van Lines vs. North American Van Lines

Choosing between Bekins Van Lines and North American Van Lines makes sense if you want a full service mover with national reach and a long track record. Both companies rely on agent networks rather than a single centralized fleet, which affects pricing, availability, and consistency. This comparison works best for households planning an interstate or long distance move who want structure, accountability, and professional packing rather than DIY options. A careful side by side look helps you narrow down which provider fits your move size, timeline, and comfort level.

Services and availability

Bekins Van Lines offers local, long distance, interstate, and international household moves across all fifty states. They provide full service options that include packing, loading, transportation, storage, and unpacking, along with specialty services for items like pianos, antiques, and high value belongings. Bekins does not offer container-based or portable storage options. Availability depends on local agents, so service quality and scheduling flexibility can vary by region,especially during peak summer months.

North American Van Lines also operates nationwide and supports local, interstate, and international moves. Their service menu closely mirrors Bekins with full service packing, crating, storage, and specialty item handling. North American places strong emphasis on long distance and cross country relocations and maintains broader international partnerships. Like Bekins, they do not offer container moves, but their larger agent network can make it easier to secure dates in busy corridors or for complex moves.

Reliability and moving experience

Bekins Van Lines relies on independently owned agents who manage estimates, crews, and deliveries. When matched with a strong local agent, customers often report smooth coordination and careful handling. Tracking is available on many long distance shipments, though features depend on the agent managing the move. Claims handling follows standard van line processes, but responsiveness can vary since claims are often processed through the local agent rather than directly by corporate offices.

North American Van Lines generally earns a reputation for stronger operational consistency, especially on interstate moves. They offer shipment tracking tools for long distance relocations and tend to provide clearer delivery windows. Their claims process is more centralized, which can lead to faster resolution when issues arise. Because North American runs a larger and more standardized network, customers often experience fewer handoffs and more predictable scheduling.

Pricing and value

Bekins Van Lines typically provides in home or virtual surveys and offers binding, non binding, and not to exceed estimates depending on the move details. Pricing scales based on distance, shipment weight, services selected, and seasonality. Add ons such as full packing, storage, stair carries, and specialty crating increase costs. Valuation coverage options follow federal guidelines, with full value protection available at an added cost.

North American Van Lines uses similar pricing structures but is more likely to recommend binding or not to exceed estimates for long distance moves. Their estimates often include detailed line item breakdowns, which help with budgeting. Deposits may be required depending on the agent. Insurance and valuation options mirror industry standards, though customers often note clearer explanations of coverage limits and upgrade options.

Conclusion

Bekins Van Lines works well for households that value traditional full service moving and already have access to a reputable local agent. They suit standard interstate moves where flexibility and personal agent relationships matter. North American Van Lines tends to be a better fit for long distance or cross country moves where consistency, tracking, and centralized claims handling carry more weight. Reviewing local agent reviews and comparing estimate types can make the final decision clearer before locking in your move.

Save Big on Moving

Fill out a quick form to claim special offers on Moving

image