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Bekins Van Lines vs International Van Lines

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Pros
  • Full-service options for long-distance and international moves
  • Packing, storage, and specialty item handling available
  • Experience with corporate and government relocations
  • Nationwide coverage through an established agent network
  • Inventory-based estimates for larger household moves
Pros
  • Dedicated move coordinator
  • Inventory-based pricing
  • Professional packing and documentation
Cons
  • Limited shipment tracking compared to modern GPS tools
  • Service quality can vary by local agent and crew
  • Claims handling is a common source of customer frustration
  • Pricing can increase if inventory or access details change
Cons
  • Pricing changes after the initial estimate
  • Damage or missing items during transit
  • Long delivery windows for long-distance moves
Summary

Bekins Van Lines is a long-standing moving provider founded in 1891, with roots in Sioux City, Iowa, and current operations managed as part of the Wheaton World Wide Moving group. Their services focus on full-service relocations, including local moves through agents, long-distance and interstate transport, international shipping, packing, storage, and specialty item handling. This structure positions them toward customers planning larger or more complex moves that benefit from coordinated logistics rather than quick, self-service solutions. Key features include inventory-based estimates, professional packing options, custom crating, storage-in-transit, and support for corporate and government relocations. A nationwide agent network allows them to serve a wide geographic area, though execution depends on the assigned local agent. Industry credentials include long-term participation in national van line operations and Better Business Bureau accreditation, reflecting compliance with formal standards. Customer feedback presents a mixed picture. Some movers report smooth experiences with careful crews and accurate estimates, while others point to delivery delays, pricing changes, or challenges during the claims process. These patterns make preparation and documentation especially important. This review breaks down how their services work, what customers commonly experience, and where strengths and limitations tend to appear, helping readers decide whether this provider aligns with their moving needs.

Summary

International Van Lines was founded in 2000 and is based in Florida, with a service model built around long-distance and international relocations. They handle interstate moves across the United States and overseas shipping, offering professional packing, custom crating for specialty items, vehicle transport, and short- and long-term storage. A core feature is their dedicated move coordinator, who manages scheduling, documentation, and communication from the initial quote through final delivery. Estimates are created using detailed inventories from virtual or in-home surveys, which help define the scope and reduce surprises when plans stay consistent. Pricing varies by distance, shipment size, and selected services rather than preset bundles, giving customers flexibility to choose only what they need. Customer experience tends to center on structured planning and professional handling, especially for complex or time-sensitive moves. International Van Lines also holds the required federal licensing and industry certifications to manage interstate and international shipments. Overall, their approach combines full-service options with inventory-based pricing and centralized coordination, making them a practical choice for customers planning large household moves, specialty shipments, or international relocations that require added logistical support.

Quick Stats
  • BBB Rating : A+
  • Certified ProMover : Yes
  • Door to Door Service : True
  • Insurance/ Valuation Options : Released value protection, Full-value protection
  • Tracking : True
Quick Stats
  • BBB Rating : A+
  • Certified ProMover : Available
  • Door to Door Service : True
  • Insurance/ Valuation Options : Available
  • Tracking : False
Selling Points
  • One of the longest-operating van lines in the U.S. moving industry
  • Integrated access to storage and logistics through affiliated agents
  • Ability to manage complex, multi-stage, and cross-border relocations
  • Backed by a larger moving and logistics group, offering broader infrastructure
Selling Points
  • High-value item handling
  • Flexible storage options
  • Verified industry credentials
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Customer Support
  • Blogs
  • Email
  • Undisclosed
    Help Center
  • Undisclosed
    Live Chat
  • Phone
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value
Moving Types
  • Corporate
  • Cross-Country
  • Undisclosed
    Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value

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