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Bekins Van Lines vs Colonial Van Lines

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Pros
  • Full-service options for long-distance and international moves
  • Packing, storage, and specialty item handling available
  • Experience with corporate and government relocations
  • Nationwide coverage through an established agent network
  • Inventory-based estimates for larger household moves
Pros
  • Nationwide interstate coverage
  • Customizable service options
  • Integrated storage flexibility
  • Virtual survey estimates
  • Support for military and government moves
Cons
  • Limited shipment tracking compared to modern GPS tools
  • Service quality can vary by local agent and crew
  • Claims handling is a common source of customer frustration
  • Pricing can increase if inventory or access details change
Cons
  • Limited local and intrastate availability
  • Lack of container or portable storage options
  • Absence of DIY or labor-only services
  • Financing options not clearly advertised
Summary

Bekins Van Lines is a long-standing moving provider founded in 1891, with roots in Sioux City, Iowa, and current operations managed as part of the Wheaton World Wide Moving group. Their services focus on full-service relocations, including local moves through agents, long-distance and interstate transport, international shipping, packing, storage, and specialty item handling. This structure positions them toward customers planning larger or more complex moves that benefit from coordinated logistics rather than quick, self-service solutions. Key features include inventory-based estimates, professional packing options, custom crating, storage-in-transit, and support for corporate and government relocations. A nationwide agent network allows them to serve a wide geographic area, though execution depends on the assigned local agent. Industry credentials include long-term participation in national van line operations and Better Business Bureau accreditation, reflecting compliance with formal standards. Customer feedback presents a mixed picture. Some movers report smooth experiences with careful crews and accurate estimates, while others point to delivery delays, pricing changes, or challenges during the claims process. These patterns make preparation and documentation especially important. This review breaks down how their services work, what customers commonly experience, and where strengths and limitations tend to appear, helping readers decide whether this provider aligns with their moving needs.

Summary

Colonial Van Lines is a national moving company founded in 2003 and headquartered in Pompano Beach, Florida, with a business model centered on long distance and interstate relocations across the contiguous United States. They serve residential, corporate, and military-related customers who need structured planning for multi-state moves, rather than local or short distance service. Their approach relies on centralized coordination, virtual surveys, and assigned move coordinators to manage logistics, documentation, and timelines, with service options that can be adjusted to match different budgets and delivery needs. The company is registered with the Federal Motor Carrier Safety Administration and maintains a Better Business Bureau profile with an A+ rating, though they are not accredited. Customer feedback reflects a broad range of experiences, with many positive comments tied to communication and careful handling when inventories are reviewed accurately, alongside criticism related to subcontracted labor, billing clarity, and post-move issue resolution. Overall, their profile reflects an established interstate mover with a defined operational focus, offering a structured alternative for customers navigating complex long distance relocations.

Quick Stats
  • BBB Rating : A+
  • Certified ProMover : Yes
  • Door to Door Service : True
  • Insurance/ Valuation Options : Released value protection, Full-value protection
  • Tracking : True
Quick Stats
  • BBB Rating : A+
  • Certified ProMover : No
  • Door to Door Service : True
  • Insurance/ Valuation Options : Basic liability coverage, additional valuation coverage
  • Tracking : False
Selling Points
  • One of the longest-operating van lines in the U.S. moving industry
  • Integrated access to storage and logistics through affiliated agents
  • Ability to manage complex, multi-stage, and cross-border relocations
  • Backed by a larger moving and logistics group, offering broader infrastructure
Selling Points
  • Long-distance focused operating model
  • Centralized move coordination system
  • Carrier-based, non-broker structure
  • Standardized process for complex interstate moves
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value

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