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Allegiance vs Colonial Van Lines

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Pros
  • Visual surveys tied to pricing accuracy
  • Extensive experience
  • One-on-one move coordination
Pros
  • Nationwide interstate coverage
  • Customizable service options
  • Integrated storage flexibility
  • Virtual survey estimates
  • Support for military and government moves
Cons
  • Service dissatisfaction
  • Accountability issues
Cons
  • Limited local and intrastate availability
  • Lack of container or portable storage options
  • Absence of DIY or labor-only services
  • Financing options not clearly advertised
Summary

Allegiance Van Lines was founded in 2018 and is based in Pompano Beach, Florida, with a service model centered on long-distance and interstate relocations. Moves begin with a visual survey used to review inventory and determine pricing before booking. This approach is meant to reduce estimate gaps that often occur with phone-only quotes. Their feature set includes flexible packing services, home protection measures, coordinated loading and transport, and optional unpacking and furniture setup. Allegiance also offers short- and long-term storage, with up to thirty days included at no additional cost. Nationwide service coverage allows them to handle moves across state lines while managing scheduling, delivery windows, and required documentation. Customer experience tends to vary. Positive feedback often highlights careful handling by moving crews and organized loading and delivery outcomes. Critical reviews more frequently point to pricing disputes, accountability questions, or post-move issue resolution. Pricing is not offered as flat-rate packages. Instead, costs are built around shipment size, distance, services selected, and logistics, with estimates finalized after the visual survey rather than upfront assumptions.

Summary

Colonial Van Lines is a national moving company founded in 2003 and headquartered in Pompano Beach, Florida, with a business model centered on long distance and interstate relocations across the contiguous United States. They serve residential, corporate, and military-related customers who need structured planning for multi-state moves, rather than local or short distance service. Their approach relies on centralized coordination, virtual surveys, and assigned move coordinators to manage logistics, documentation, and timelines, with service options that can be adjusted to match different budgets and delivery needs. The company is registered with the Federal Motor Carrier Safety Administration and maintains a Better Business Bureau profile with an A+ rating, though they are not accredited. Customer feedback reflects a broad range of experiences, with many positive comments tied to communication and careful handling when inventories are reviewed accurately, alongside criticism related to subcontracted labor, billing clarity, and post-move issue resolution. Overall, their profile reflects an established interstate mover with a defined operational focus, offering a structured alternative for customers navigating complex long distance relocations.

Quick Stats
  • BBB Rating : B
  • Certified ProMover : Not available
  • Door to Door Service : True
  • Insurance/ Valuation Options : Released value protection, full value protection
  • Tracking : False
Quick Stats
  • BBB Rating : A+
  • Certified ProMover : No
  • Door to Door Service : True
  • Insurance/ Valuation Options : Basic liability coverage, additional valuation coverage
  • Tracking : False
Selling Points
  • Thirty days of free storage included
  • Direct mover, not a broker
  • Integrated junk removal during moves
Selling Points
  • Long-distance focused operating model
  • Centralized move coordination system
  • Carrier-based, non-broker structure
  • Standardized process for complex interstate moves
Certification
  • Undisclosed
    American Moving & Storage Association
  • U.S. Department of Transportation
Certification
  • American Moving & Storage Association
  • U.S. Department of Transportation
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Customer Support
  • Blogs
  • Email
  • Help Center
  • Live Chat
  • Phone
Moving Types
  • Undisclosed
    Corporate
  • Cross-Country
  • Undisclosed
    Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value
Moving Types
  • Corporate
  • Cross-Country
  • Government & Military
  • Household
  • International
  • Local
  • Long-Distance
  • Specialty & High-Value

Allegiance vs. Colonial Van Lines

Moving long distance is less about the truck and more about the process. These two companies both focus on interstate moves, but they run them in different ways, which can change how predictable your timeline, pricing, and support feel.

Services and availability

Allegiance Van Lines focuses on long-distance and interstate moves, with packing, loading, transport, and storage as core add-ons. Their site highlights planning resources and a structured intake process, and their public contact details place them in Pompano Beach, Florida. 

Colonial Van Lines also centers on long-distance and interstate relocations across the contiguous U.S., with options like packing, storage, and specialty item handling. Their site positions them as a full-service mover with corporate relocation support and planning tools.

Reliability and moving experience

Allegiance has a BBB rating of B and is not BBB accredited. Reviews show a split pattern: many customers praise the moving crew on pickup and delivery days, while complaints often focus on deposits, price changes, communication gaps, and how issues get handled when something goes wrong.

Colonial has a BBB rating of A+ and is not BBB accredited. Reviews often describe strong coordination when inventory and expectations are clear, with recurring negatives around delays, damage claims, and billing disputes tied to weight, add-ons, or changes after the initial quote. Colonial also presents themselves as a carrier-led mover with centralized coordination, which may reduce handoffs compared to broker-style bookings, but it does not eliminate variability tied to crews and logistics.

Pricing and value

Allegiance pricing appears to be quote-based rather than packaged, with emphasis on estimating tied to inventory review rather than quick phone math. The practical upside is fewer surprises when the survey is thorough. The tradeoff is that disputes can still happen when shipment size changes, access factors trigger extra labor, or storage and specialty handling get added late. For insurance, they operate in the standard valuation world common to interstate moving, where coverage level and packing rules can affect claim outcomes.

Colonial also prices moves individually. Their estimate process is typically built around a virtual or phone survey and can involve binding or non-binding structures depending on the shipment and review. Value tends to be strongest when the inventory list is detailed, and the contract clearly lists potential access fees like long carries, stairs, or shuttles. Colonial also promotes storage and packing as modular add-ons, which can help match service level to budget, but can raise totals quickly on larger homes or peak season dates.

Conclusion

Allegiance tends to fit moves where the priority is a guided planning process and optional storage built into the timeline, with extra care taken to document inventory and terms upfront. They look best for customers who want a coordinator-led experience and are willing to read the contract closely, confirm who handles each leg of the move, and keep a paper trail for pricing and claims.

Colonial tends to fit customers who want a long-distance specialist with an established national footprint, structured coordination, and a broad menu of full-service options. They look strongest for cross-country or multi-state moves, where planning discipline matters and the customer wants a single carrier-branded process and clearer guardrails around estimates, add-ons, and valuation choices.

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