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AdvancedMD vs DrChrono

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Pros
  • Unified EHR, PM, billing, and payments platform
  • Integrated clearinghouse with eligibility and ERA posting
  • Patient portal, reminders, and online payments included
  • Enable configurable templates, reports, and specialty workflows
  • Includes an optional full-service RCM within the same ecosystem
Pros
  • All-in-one clinical and billing platform
  • Customizable templates for faster charting
  • Smooth mobile experience on Apple devices
  • Built-in telehealth and e-prescribing tools
  • Scalable plans for growing practices
Cons
  • Noticeable learning curve for new teams
  • Quote-based pricing with limited public transparency
  • Add-ons can raise long-term subscription costs
  • Implementation timelines vary for complex groups
Cons
  • Limited functionality for Android users
  • Delays in customer service response
  • Extra fees for overages and claims
  • Strict contract and renewal terms
Summary

Founded in 1999 and headquartered in South Jordan, Utah, AdvancedMD is a healthcare technology provider offering cloud-based software for medical practices, billing services, and other healthcare organizations. Their platform combines electronic health records, practice management, patient engagement tools, and revenue cycle management into an integrated solution. Their flexible design allows practices to choose between per-provider or per-encounter pricing, with the option to build custom bundles that fit specific needs and specialties. Their offerings stand out for features like embedded telehealth, mobile apps, open integrations, and specialty-specific templates that streamline clinical and administrative workflows. Users often praise their versatility, operational efficiency, and broad functionality, while noting some tradeoffs, such as a learning curve and occasional support delays. They have earned recognition in industry rankings and maintain accreditation with the BBB. With solutions tailored for a wide range of healthcare settings, from high-volume clinics to specialty practices, AdvancedMD positions themselves as a comprehensive partner for providers aiming to improve patient care while optimizing business performance. This review explores their features, pricing, customer experience, and support in greater depth, helping you decide whether their tools could be the right fit for your organization.

Summary

DrChrono is a cloud-based medical software provider founded in 2009 in New York City and now headquartered in Sunnyvale, California. As part of EverHealth, they specialize in helping independent and specialty practices streamline clinical, operational, and financial workflows through one unified system. Their all-in-one platform includes electronic health records (EHR), medical billing, scheduling, telehealth, and patient engagement tools optimized for Apple devices like iPads, iPhones, and Macs. They were the first to launch a native iPad EHR and remain the only official Apple Mobility Partner in healthcare. They offer a mobile-first experience with advanced features like customizable templates, real-time eligibility checks, speech-to-text documentation, and integrated e-prescribing. DrChrono provides flexible plans for solo providers to growing multi-site groups and the option to outsource revenue cycle management (RCM) fully. Customer reviews are mixed: users praise the system’s configurability and mobile access, while others report concerns with support response and billing complexity. Still, their platform earns higher scores on app stores and software review sites, particularly for usability and front-office efficiency. With deep integration, regulatory support, and scalability, DrChrono may appeal to practices seeking a modern, Apple-centric EHR solution tailored to their specific workflows and needs.

Quick Stats
  • Pricing : Quote-based, per-provider, or per-encounter models
  • Free Trial : Unavailable
  • AI Features : As a separate tool
  • Specialty Support : Multi-specialty support
  • HIPAA Compliance : Certified
  • Practice Size Fit : Small to large practices, multi-specialty clinics, and billing services
  • Payment Methods : Undisclosed
  • BBB Rating : A+
  • Customer Satisfaction : Good
Quick Stats
  • Pricing : Custom quote only
  • Free Trial : 30 days (limited features)
  • Specialty Support : Multi-specialty
  • HIPAA Compliance : Certified
  • Practice Size Fit : Small to large practices
  • Payment Methods : Details undisclosed - quote required
  • BBB Rating : D+
  • Customer Satisfaction : Fair
Selling Points
  • Task donuts and patient cards dashboard
  • Eembedded telemedicine for remote patient care
  • Role-specific mobile apps for clinicians and staff
  • Build-a-Bundle tool to choose only the necessary features
Selling Points
  • Exclusive Apple Mobility Partner status
  • Fully integrated billing and coding tools
  • Real-time insurance and authorization checks
  • Advanced patient self-check-in features
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Undisclosed
    Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Undisclosed
    Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Undisclosed
    Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Undisclosed
    Uptime SLA Published

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