Phonak vs Starkey

Phonak, founded in 1947 and headquartered in Stäfa, Switzerland, is a globally recognized hearing aid manufacturer and a member of the Sonova Group. They serve customers in over 100 countries and focus on delivering professionally fitted hearing solutions for individuals with mild to profound hearing loss, including children and those with single-sided deafness. Phonak’s devices are available exclusively through licensed hearing care providers, emphasizing personalized fittings and ongoing clinical support. Their hearing aids feature advanced technology such as AI-powered sound processing, SmartSpeech Technology, AutoSense OS, universal Bluetooth streaming, and app-based adjustments. Rechargeable batteries, discreet designs, pediatric-friendly options, and compatibility with accessories like Roger microphones further set their lineup apart. Notably, the company introduced an FDA-cleared self-replacement option for their Lyric hearing aid in 2024. Customer feedback is mixed—many users praise the clarity, connectivity, and adaptability of the devices, while others cite challenges with app performance or warranty clarity. Despite this, Phonak maintains an A+ BBB rating and continues to be recognized for innovation, winning awards for their noise-reduction technologies. Want to know how Phonak’s features stack up, what they cost, and who they’re best for? Our full review explores all the details.

Founded in 1967 and headquartered in Eden Prairie, Minnesota, Starkey is one of the most established hearing aid manufacturers in the United States. They design and distribute a wide range of medical-grade hearing aids through licensed professionals, offering solutions for users with mild to profound hearing loss. Starkey sets itself apart with a strong focus on innovation, integrating features like AI-based sound adjustments, fall detection, health tracking, and direct Bluetooth streaming into many of their devices. Their product lines, including Genesis AI and Evolv AI, are available in a variety of discreet and rechargeable styles, supported by the multifunctional Thrive Hearing Control app. Customer feedback reflects a mix of positive impressions and criticisms. Many users praise the technology’s adaptability, ease of use, and personalized service from audiologists. However, others report recurring issues with connectivity, repair logistics, and battery replacements. Despite some mixed reviews, Starkey maintains an A+ rating from the Better Business Bureau and continues to play a major role in hearing care innovation. With their combination of advanced features and professional fitting services, Starkey presents a compelling option for those seeking more than just basic hearing support.