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Luxato vs ZOUNDS

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Pros
  • Financing available through Affirm
  • Budget-friendly hearing aid pricing
  • Rechargeable with portable charging case
  • Direct-to-consumer, no prescription needed
  • Fast shipping
Pros
  • Variation of models
  • Affordable models
  • Remote control included
Cons
  • Not FDA-approved medical devices
  • Unsuitable for severe hearing loss
  • No in-person fittings available
  • Official website currently offline
Cons
  • Unaccredited by the BBB
  • Limited center locations
Summary

Luxato was a hearing aid brand founded in 2004, with research and development hubs in Chicago and China, and manufacturing operations based in Malaysia. They developed their own digital signal processing technology and held more than 50 patents related to hearing enhancement. Their product line included a small selection of rechargeable, over-the-counter hearing aids for adults with mild to moderate hearing loss. Luxato’s devices were available in behind-the-ear and receiver-in-canal styles and offered features such as preset listening modes, manual volume controls, and app compatibility on select models. All hearing aids were sold online without a prescription and bundled with portable charging cases and accessories for at-home setup. Pricing ranged from approximately $318 to $799 per pair, and customers could opt for financing during checkout. A 60-day return policy and one-year limited warranty were included with most purchases. However, their website and digital storefront are no longer accessible, and their operations appear to have ended without formal notice. While the exact cause is unclear, this review was prepared before their shutdown and is intended to serve as a detailed reference for readers researching hearing aid options with similar features or pricing models.

Summary

Zounds Hearing was founded in Chandler, Arizona, by Sam Thomasson. Backed by Acoustic Technologies Inc., Zounds developed its own semiconductor chips and low-power algorithms to deliver high-quality sound while keeping devices affordable. Their hearing aids were built for people with mild to severe hearing loss and came with features like intuitive noise cancellation, feedback suppression, and customizable listening modes. Each device included a 30-day free trial and a three-year protection plan. Customers could test a model at home and return it for a full refund if it didn’t meet their needs. Pricing for most models ranged from $499 to $999 per aid, with premium models like the Vizara priced at $1,499. Financing options were also available. Zounds maintained a hands-on customer experience, offering free hearing tests at their centers and personalized consultations to match users with the right device. Though the company is no longer in business, they were known for delivering strong value, comfort, and clarity to users across various lifestyles. 

Quick Stats
  • FDA Approved : No
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 60 days
  • Loss and Damage Protection : Undisclosed
  • Price : Starts at $318
  • Warranty Duration : One year limited warranty
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Unvailable
  • Free Trial Period : Available
  • Price : Starting at $499
Selling Points
  • App-controlled models with wireless features
  • IP65-rated water and dust resistance
  • 60-day risk-free trial period
  • Discreet designs with multiple dome sizes
Selling Points
  • Variation of models
  • Affordable models
  • Remote control included
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Undisclosed
    Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Undisclosed
    Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Undisclosed
    Streaming Capabilities
  • Undisclosed
    Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Device Features
  • Undisclosed
    App Control Compatibility
  • Bluetooth Connectivity
  • Undisclosed
    Custom Fitting
  • Undisclosed
    Directional Microphones
  • Undisclosed
    Environment Settings
  • Undisclosed
    Feedback Cancellation
  • Noise Reduction
  • Undisclosed
    Preset Programs
  • Rechargeable Battery
  • Undisclosed
    Streaming Capabilities
  • Undisclosed
    Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Undisclosed
    Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Undisclosed
    Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticketing System
Customer Support
  • Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Undisclosed
    Ticketing System
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • Undisclosed
    HSA/FSA Eligible
  • Undisclosed
    Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • Undisclosed
    HSA/FSA Eligible
  • Undisclosed
    Major Credit Cards

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