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Earlens vs ZOUNDS

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Pros
  • 3-year warranty
  • Streaming capabilities
  • Trial period available
Pros
  • Variation of models
  • Affordable models
  • Remote control included
Cons
  • No Android app support
  • Limited availability across the U.S.
  • Low water resistance rating
Cons
  • Unaccredited by the BBB
  • Limited center locations
Summary

Founded in 2005 in Menlo Park, California, Earlens is a medical technology company that pioneered a direct-drive hearing system designed to transform how users experience sound. At its core, the Earlens Hearing System uses a custom-fitted tympanic lens that vibrates the eardrum rather than relying on traditional speaker-based amplification. Key features include a rechargeable behind-the-ear processor, which docks in the Earlens charger overnight and provides full-day use (typically 16–24 hours). The system supports “Made for iPhone” connectivity through the Earlens Control app, allowing users to stream calls, music, and media while adjusting settings seamlessly. Each device is crafted for a custom fit, and fittings are handled by licensed audiologists or ENT specialists. Customer feedback highlights excellent sound quality, especially in challenging listening situations, along with strong support from trained professionals. The system comes with a three-year warranty, loss and damage protection, and financing plans via CareCredit.

Summary

Zounds Hearing was founded in Chandler, Arizona, by Sam Thomasson. Backed by Acoustic Technologies Inc., Zounds developed its own semiconductor chips and low-power algorithms to deliver high-quality sound while keeping devices affordable. Their hearing aids were built for people with mild to severe hearing loss and came with features like intuitive noise cancellation, feedback suppression, and customizable listening modes. Each device included a 30-day free trial and a three-year protection plan. Customers could test a model at home and return it for a full refund if it didn’t meet their needs. Pricing for most models ranged from $499 to $999 per aid, with premium models like the Vizara priced at $1,499. Financing options were also available. Zounds maintained a hands-on customer experience, offering free hearing tests at their centers and personalized consultations to match users with the right device. Though the company is no longer in business, they were known for delivering strong value, comfort, and clarity to users across various lifestyles. 

Quick Stats
  • FDA Approved : Available
  • Free Hearing Aid Test : Unavailable
  • Free Trial Period : Available
  • Loss and Damage Protection : Available
  • Price : Undisclosed
  • Warranty Duration : 3-year warranty
  • Customer Experience : Fair
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Unvailable
  • Free Trial Period : Available
  • Price : Starting at $499
Selling Points
  • Advanced lens technology
  • Financing options available
Selling Points
  • Variation of models
  • Affordable models
  • Remote control included
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • Undisclosed
    App Control Compatibility
  • Bluetooth Connectivity
  • Undisclosed
    Custom Fitting
  • Undisclosed
    Directional Microphones
  • Undisclosed
    Environment Settings
  • Undisclosed
    Feedback Cancellation
  • Noise Reduction
  • Undisclosed
    Preset Programs
  • Rechargeable Battery
  • Undisclosed
    Streaming Capabilities
  • Undisclosed
    Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Undisclosed
    Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Undisclosed
    Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Undisclosed
    Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • Undisclosed
    HSA/FSA Eligible
  • Undisclosed
    Major Credit Cards

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