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EARGO vs Oticon

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Pros
  • Financial plans available
  • Automatic sound optimization
  • Lifetime support
  • Some products are water-resistant
Pros
  • Rechargeable and battery-powered options
  • Discreet in-ear model availability
  • Telecoil and Bluetooth connectivity
  • Pediatric-friendly designs available
  • App for remote adjustments
Cons
  • Limited hearing-loss adaptability
  • Only offer completely in-canal devices
  • Limited two-year warranty
Cons
  • Devices not sold by the manufacturer
  • Pricing not publicly listed
  • Reports of app reliability issues
  • Unaccredited by the BBB
Summary

Eargo, a trailblazer in the hearing aid industry, was founded in 2010 by ENT Specialist Dr. Florent Michel. Headquartered in Silicon Valley, California, the company's mission is to revolutionize auditory wellness with their innovative approach to hearing aids. Specializing in discreet, comfortable, and self-fitting devices, Eargo caters to adults with mild to moderate hearing loss, offering comfort, clarity, and convenience. They offer four different devices, each accommodating different preferences and budgets, and provide accessories to enhance the longevity of their devices. Their aids feature automatic sound optimization, Bluetooth connectivity, a 45-day money-back guarantee, and flexible financing options, ensuring accessibility for all. Customers rave about Eargo's superior customer support, invisible design, customizability, and seamless user experience. Furthermore, they have been accredited by the Better Business Bureau with an A+ rating, garnering trust and recognition in the industry. With a commitment to innovation and customer satisfaction, Eargo continues to lead the way in redefining hearing aid solutions. Discover the transformative power of clear, natural hearing with Eargo's groundbreaking technology and exceptional service.
 

Summary

Oticon is a Denmark-based hearing aid manufacturer founded in 1904, with U.S. headquarters in Somerset, New Jersey. Backed by over a century of experience, they’ve built a global presence around the idea that hearing support should work with the brain, not just the ears. Their lineup includes behind-the-ear, in-the-ear, and pediatric models designed for slight to profound hearing loss. Many of their devices feature Bluetooth streaming, rechargeable batteries, and discreet designs focused on comfort and usability. A core part of their technology is brain-focused sound processing, which is intended to help users interpret sound more naturally and reduce listening fatigue. They distribute their products exclusively through licensed hearing care professionals, meaning customers must visit a provider for pricing, fittings, and service. As such, pricing is not publicly listed and varies by location and provider. Customer feedback is mixed: while many appreciate the sound quality and performance of their devices, others report concerns with long-term reliability, app connectivity, and limited support. The Better Business Bureau does not accredit them and holds a D- rating. This review examines Oticon's features, product range, and user experience in more detail to help you assess whether their approach fits your hearing care priorities.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Available
  • Price : Starting from $1,650 per pair
  • Warranty Duration : 1 year
  • Customer Experience : Excellent
Quick Stats
  • FDA Approved : Undisclosed
  • Free Hearing Aid Test : Available online
  • Free Trial Period : Unavailable
  • Loss and Damage Protection : Undisclosed
  • Price : Estimated range of $1,000 to $7,000 per pair
  • Warranty Duration : Undisclosed
  • Customer Experience : Fair
Selling Points
  • Free sample kit
  • Self-fitting
  • Invisible design
  • Free online hearing test
  • 45-day money back guarantee
Selling Points
  • BrainHearing sound processing
  • Deep Neural Network technology
  • Real-time user-intent detection
  • 360° environmental scanning
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    Financing Options Available
  • Undisclosed
    HSA/FSA Eligible
  • Undisclosed
    Major Credit Cards

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