AUDICUS vs ZOUNDS

Audicus is a US-based hearing aid provider founded in 2012 and headquartered in Denver, Colorado. They specialize in direct-to-consumer hearing solutions, offering an entirely remote model that allows customers to purchase FDA-registered hearing aids online without visiting a clinic. Their services include a free online hearing test, customized programming based on audiograms, and lifetime remote support. Audicus offers a range of modern features such as Bluetooth streaming, rechargeable batteries, and smartphone app control. They provide three core models: Omni, Spirit, and Wave, each tailored to different preferences and budgets, with flexible payment options and an optional subscription program that includes upgrades and protection. What sets Audicus apart is their focus on affordability and accessibility, especially for users with mild to moderate hearing loss. Their 45-day risk-free trial, transparent pricing, and US-based support staff contribute to a user-friendly experience. Customer feedback is largely positive, highlighting convenience, helpful service, and quality performance, though some reviews point to occasional shipping delays and connectivity issues. Audicus holds an A+ rating from the Better Business Bureau and is frequently recognized among the top-rated online hearing aid providers.

Zounds Hearing was founded in Chandler, Arizona, by Sam Thomasson. Backed by Acoustic Technologies Inc., Zounds developed its own semiconductor chips and low-power algorithms to deliver high-quality sound while keeping devices affordable. Their hearing aids were built for people with mild to severe hearing loss and came with features like intuitive noise cancellation, feedback suppression, and customizable listening modes. Each device included a 30-day free trial and a three-year protection plan. Customers could test a model at home and return it for a full refund if it didn’t meet their needs. Pricing for most models ranged from $499 to $999 per aid, with premium models like the Vizara priced at $1,499. Financing options were also available. Zounds maintained a hands-on customer experience, offering free hearing tests at their centers and personalized consultations to match users with the right device. Though the company is no longer in business, they were known for delivering strong value, comfort, and clarity to users across various lifestyles.