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AUDICUS vs Widex

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Pros
  • Fully remote hearing care from testing to support
  • Straightforward pricing with no hidden fees
  • Access to premium technology at a lower cost
  • 45-day risk-free trial for all devices
Pros
  • Ultra-low sound delay
  • AI-driven personalization
  • Rechargeable models
  • Built-in tinnitus relief
  • Sleek, discreet designs
Cons
  • No in-person service
  • Variable customer service response times
  • Inconsistent Bluetooth and app performance
  • Not suited for severe hearing loss
Cons
  • No listed pricing online
  • Limited Android streaming
  • App can be confusing
  • In-person purchase required
Summary

Audicus is a US-based hearing aid provider founded in 2012 and headquartered in Denver, Colorado. They specialize in direct-to-consumer hearing solutions, offering an entirely remote model that allows customers to purchase FDA-registered hearing aids online without visiting a clinic. Their services include a free online hearing test, customized programming based on audiograms, and lifetime remote support. Audicus offers a range of modern features such as Bluetooth streaming, rechargeable batteries, and smartphone app control. They provide three core models: Omni, Spirit, and Wave, each tailored to different preferences and budgets, with flexible payment options and an optional subscription program that includes upgrades and protection. What sets Audicus apart is their focus on affordability and accessibility, especially for users with mild to moderate hearing loss. Their 45-day risk-free trial, transparent pricing, and US-based support staff contribute to a user-friendly experience. Customer feedback is largely positive, highlighting convenience, helpful service, and quality performance, though some reviews point to occasional shipping delays and connectivity issues. Audicus holds an A+ rating from the Better Business Bureau and is frequently recognized among the top-rated online hearing aid providers.

Summary

Widex is a Denmark-based hearing aid manufacturer founded in 1956 and now operating under WS Audiology following a 2019 merger with Sivantos. With distribution in over 100 countries, Widex offers a broad range of hearing solutions tailored for individuals with mild to profound hearing loss. Their technology emphasizes natural sound reproduction through PureSound™ processing, which minimizes sound delay and distortion. They also integrate AI-driven personalization tools like MySound and SoundSense Learn, enabling users to customize their hearing experience in real time. Widex supports modern lifestyle needs with rechargeable models, iPhone and select Android streaming, and app-based controls. Their tinnitus relief features and discreet, ergonomic designs make them appealing to both first-time and experienced hearing aid users. While pricing is not listed on their official site, their devices are sold through a global network of licensed providers who offer personalized fitting and follow-up care. Widex is known for sound innovation and is affiliated with leading hearing care associations. Customer feedback highlights their strengths in sound quality and usability, while also pointing out areas for improvement in Bluetooth performance and app functionality. Widex's combination of advanced features and clinical support positions them as a noteworthy option in the hearing aid market.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 45-day trial
  • Loss and Damage Protection : Available
  • Price : Between $998 and $1,398 per pair
  • Warranty Duration : 12 months (extendable with plans)
  • Customer Experience : Good
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 30 days
  • Loss and Damage Protection : Available
  • Price : Between $4,000 and $7,000 per pair
  • Warranty Duration : 1 to 3 years (depending on provider and model)
  • Customer Experience : Good
Selling Points
  • Flexible subscription model with automatic upgrades
  • Personalized programming based on real audiometric data
  • Accessory ecosystem designed to enhance daily life
Selling Points
  • PureSound™ for natural sound
  • MySound real-time tuning
  • Integrated Zen Therapy
  • Remote Care adjustments from home
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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