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AUDICUS vs Miracle-Ear

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Pros
  • Fully remote hearing care from testing to support
  • Straightforward pricing with no hidden fees
  • Access to premium technology at a lower cost
  • 45-day risk-free trial for all devices
Pros
  • Broad range of device styles
  • Personalized in-person fitting process
  • Free lifetime service and cleanings
  • Tinnitus management options
Cons
  • No in-person service
  • Variable customer service response times
  • Inconsistent Bluetooth and app performance
  • Not suited for severe hearing loss
Cons
  • No online access to pricing or model specifications
  • Reports of inconsistent service quality across locations
  • Relatively high prices
  • Limited clarity on financing and insurance coverage
Summary

Audicus is a US-based hearing aid provider founded in 2012 and headquartered in Denver, Colorado. They specialize in direct-to-consumer hearing solutions, offering an entirely remote model that allows customers to purchase FDA-registered hearing aids online without visiting a clinic. Their services include a free online hearing test, customized programming based on audiograms, and lifetime remote support. Audicus offers a range of modern features such as Bluetooth streaming, rechargeable batteries, and smartphone app control. They provide three core models: Omni, Spirit, and Wave, each tailored to different preferences and budgets, with flexible payment options and an optional subscription program that includes upgrades and protection. What sets Audicus apart is their focus on affordability and accessibility, especially for users with mild to moderate hearing loss. Their 45-day risk-free trial, transparent pricing, and US-based support staff contribute to a user-friendly experience. Customer feedback is largely positive, highlighting convenience, helpful service, and quality performance, though some reviews point to occasional shipping delays and connectivity issues. Audicus holds an A+ rating from the Better Business Bureau and is frequently recognized among the top-rated online hearing aid providers.

Summary

Miracle-Ear has been a trusted name in hearing care since 1948, operating under the global Amplifon umbrella with headquarters in Minneapolis. They run over 1,500 hearing centers across the U.S., offering in-person services that include hearing tests, device fittings, and lifetime aftercare, delivered by licensed Hearing Care Professionals. They provide a wide range of hearing aids in popular styles like RIC, BTE, ITE, IIC, and CIC, many of which include standout features such as AI-powered sound personalization, Bluetooth streaming, long battery life, and water resistance. Their premium models even support extended Bluetooth range and automatic environmental adjustments, offering users a more seamless listening experience. Instead of selling devices online, they rely on face-to-face consultations, allowing their team to customize solutions based on a user’s unique hearing profile. While some buyers appreciate this hands-on approach, others have voiced frustration with their lack of online transparency around pricing and specs. If you're exploring hearing aid options and want a deeper look into what differentiates Miracle-Ear from their technology to their support model, this review breaks down everything you need to know.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 45-day trial
  • Loss and Damage Protection : Available
  • Price : Between $998 and $1,398 per pair
  • Warranty Duration : 12 months (extendable with plans)
  • Customer Experience : Good
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online and in-person hearing test available
  • Free Trial Period : 30 days
  • Loss and Damage Protection : Available, but may vary depending on device
  • Price : Estimated $1,000 to $8,000+ per pair
  • Warranty Duration : Three-year warranty
  • Customer Experience : Fair
Selling Points
  • Flexible subscription model with automatic upgrades
  • Personalized programming based on real audiometric data
  • Accessory ecosystem designed to enhance daily life
Selling Points
  • 600-ft extended Bluetooth range
  • HydroGuard coating for added durability
  • AI-powered real-time sound tuning
  • Custom-fit designs for each wearer
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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