Trimble: Ensuring Unlimited Peace of Mind For Your Fleet

About Trimble

Founded in 1978 and headquartered in Sunnyvale, California, Trimble has established themselves as a pioneer in transforming industries through innovative technology solutions, particularly in fleet and asset management. They're a reliable transport system with a wide range of advanced tools for carriers, shippers, and more, which aims to make your business grow! With Trimble, you can easily find solutions for even the most complex processes with all their services. Trimble highly values accuracy, consistency, and effectiveness.

The Trimble Mobility strategy is to deliver fleet management technology to your business to improve visibility and create a connected supply chain. They have been at the vanguard of technical renovation in the transportation business for more than four decades. You can be sure to trust them to help you get the task done thoroughly.

If you decide to invest in Trimble fleet management, you will invest in an active, ground-breaking technology cycle. Their platform is designed to systematically deliver the highest quality of services, whether the vehicles in question are trucks, shippers, drivers, freight, or other assets. As a result, you can be sure to have a complete overview of the transportation industry, which is bound to have the most favorable outcome for your business.

The provider sustains integrations with many other transport tech suppliers to provide their customers with the optimum experience and satisfy all your commercial necessities. Moreover, Trimble specializes in transport and fleet management, and with their ample expertise, you can maintain and easily manage your transport business from anywhere. With the advanced technology implemented and the all-inclusive approach to transportation management, you can always be sure to find the required tools to assist in uplifting your business, no matter what size.

Features of Trimble

Ecofriendly infrastructure: Trimble is keen on caring for their customers and the environment. That is why they place heavy emphasis on remaining eco-friendly, which, in turn, ensures a better world livelihood.

Fleet transport management software: Fleet Transport Management is an industry-leading TMS software that is incredibly easy to follow. Trimble's custom set of TMS solutions for carriers, brokers, shippers, and others simplifies complicated operations that were previously highly time-consuming.

General fleet management software solutions: You should choose the software and hardware developed to accommodate your business’s current situation. Trimble's Fleet Telematics equipment offers many ways to ensure your business’s growth. Their highly sophisticated technology also easily protects your drivers and fleet.

Fleet maintenance solutions and shop software: With their innovative asset maintenance software, Trimble’s solutions are dedicated to improving the transportation industry. The Trimble team understands the challenges you go through daily. Whether you need to manage and maintain your fleet to avoid unexpected vehicle maintenance or organize a full-on service center, they have it all.

Fleet management optimization and routing: Trimble’s equipment is designed with the highest quality tools for maximum comfort and profit. Their set of smart technology, designed for routing and optimization solutions, is made to help transport and enhance your business’ efficiency, data accuracy, and profit yield in less time. 

Fleet tracking and visibility: Now, with Trimble’s tools and technology, you can more than easily track your fleet from anywhere at any time! Track the routes from the beginning to the end of the journey with implements that provide complete visibility into any trip and destination.

Fleet safety and ELD compliance: The simplest method to manage safety and compliance is with Trimble!
Maintain your driver’s safety with their collection of wide-ranging tools while remaining compliant with all federal restrictions. With ELD solutions and comprehensive audiovisual platforms, you can be sure to find what your fleet needs to help minimize accidents to zero, sustain compliance, and more. 

Highly efficient tools are always available: Their extensive array is guaranteed to provide the solutions your business needs. This includes, but is not limited to, carriers, brokers, shippers, operations, and analysis tools. Their software provides services that aim to collaborate with customers and bring technology to solve their distinct challenges. They also aim to bring tactical value to their businesses daily. These are sure to increase and maximize profits for all parties.

Unmatched domain expertise: Trimble's team has almost forty years of experience in transportation. Their superior software can quickly address the problems that most businesses face. Their technology is specifically built to enhance your management and help you grow, instead of stagnating. At the forefront of the transport industry, Trimble forms a supply chain logistics platform that has become standardized within the industry and has brought new, easier methods within their domain. Trimble is dedicated to curating advanced technology for the whole supply chain, including many carriers, brokers, and shippers.

A customer-centric approach: Trimble’s goal is to work with you to benefit you and drive you and your business towards success through a well-informed and devoted customer support team available twenty-four hours a day, seven days a week, all year long.

Plans & Prices of Trimble

While they don’t advertise many prices and plans on their website, the starting price is $40 per truck monthly. You can request a quote for the following four core bundles based on this price.

Base
The Base Core Bundle comes with all the Trimble core services and (limited) reporting.

Flex 
The Flex Core Bundle is an entirely customizable solution that, in addition to the core features, includes reporting, ELD, and basic DVIR, driver automated workflows and forms, full IFTA service, copilot truck navigation with active traffic, and additional cellular connectivity as an add-on.

Professional
In addition to the previous features in the Flex Core Bundle, you can also receive 500 MB of additional cellular connectivity with the professional core bundle. You can also get driver utilization and MPG analysis, copilot truck navigation, an assigned customer success manager, and an annual account review as an add-on.

Premier
With the Premier core bundle, you will receive everything from the previous plans, an assigned customer success manager, and an annual account review.

All four bundles mentioned include 24/7 support except the Base Core Bundle, which includes self-service only.

Benefits & Drawbacks of Trimble

Benefits

• Centralized project documentation and organization: Trimble serves as a centralized storage for all project files, encompassing 2D drawings, 3D models, PDFs, spreadsheets, and more. This guarantees universal access to the most recent information and eradicates the risk of errors from outdated files
• Enhanced visualization and collaboration: Trimble enables users to instantly visualize and navigate 3D models, gaining a better understanding of project details. By blending 2D and 3D views, isolating objects, and evaluating attributes such as volume and weight, this feature fosters communication and collaboration among team members
• Improved task management and communication: Trimble Connect's To-Do feature allows users to assign and monitor tasks, add comments, and receive alerts. This promotes good cooperation and keeps the project on track
• Secure and accessible data: They deliver limitless cloud storage with version control, ensuring data is always available and secured, even if a device is lost. The platform is accessible across desktop, mobile, and mixed-reality platforms
• Seamless integration: You can link with over 60 industry solutions, allowing users to upload and exchange data from diverse sources. The robust API also permits bespoke integrations

Drawbacks

The main drawback is their lack of transparency. Not sharing clear pricing information can pose a challenge for potential customers. Before deciding to work with this company, we recommend contacting their sales representatives to ask any questions you may have. Additionally, consider contacting previous or current customers to learn more about the company's reputation and the quality of their services.

What Do Customers Say About Them?

On different trusted platforms, customer reviews of Trimble fleet management services mix positive experiences with areas for improvement. On G2, they have gained a 3 out of 5 star rating based on four reviews.

Trimble has two profiles on the Better Business Bureau (BBB) with differing ratings. One profile isn't rated without any customer reviews or complaints. The other profile has an A+ rating but only a 1 out of 5 customer rating.

Positive reviews

Many users praise the software's user-friendly interface and comprehensive features. They find tracking drivers, trailers, and overall fleet operations easy, making the system easy to learn and navigate. The extensive functionalities, such as real-time tracking, route optimization, and maintenance scheduling, are appreciated for helping businesses streamline operations and enhance efficiency. Additionally, Trimble's customer support receives commendations for being responsive and effective, reassuring users when issues arise.

Negative reviews

However, some users report experiencing frequent software crashes and technical glitches, which disrupt their workflow. These technical issues include system freezes, slow performance, and problems with document processing and data retrieval. While the software is generally considered user-friendly, some customers find it complex and challenging to master, especially when dealing with multiple modules and functionalities. This complexity can make integration cumbersome and require significant effort to manage. Furthermore, a few users express concerns about the pricing structure, considering Trimble's services to be expensive compared to other solutions, and they feel that the cost does not always align with the value received, particularly regarding reliability and functionality.

Company's response

Trimble actively acknowledges both positive and negative feedback, demonstrating a commitment to continuous improvement. The company often thanks users for their input and emphasizes their dedication to enhancing the user experience. In response to complaints, Trimble typically offers to assist directly through their support channels to resolve technical issues, increase customer satisfaction, and provide additional training or resources. They also highlight ongoing efforts to update and improve their software, incorporating user feedback to address common pain points and assure customers that they are working on reducing technical issues and enhancing overall functionality.

Customer Service

At Trimble, you will have dedicated customer support. To contact the sales team, call 866-860-3327 or email [email protected]. 

Conclusive Statement

Among the many fleet management solutions available, Trimble stands out for their innovativeness and thoroughness in catering to businesses' varied requirements. Trimble offers a strong platform that improves visibility, optimizes routes, guarantees compliance, and supports environmentally friendly practices. The company has a rich history of technological advancements. 

Businesses seeking to optimize their operations and fuel growth can rely on Trimble's customizable plans and wide range of tools, including maintenance solutions and fleet tracking. Although some users have complained about complex pricing and rare technical issues, Trimble's dedication to customer satisfaction and constant improvement is clear from the way they respond to feedback.

If your company is looking for a reliable and innovative fleet management partner, Trimble might have the knowledge and tools to provide you with limitless operational excellence and peace of mind. However, if you are still unsure about them, visit our review page to read more about other providers, learn more about fleet management from our comprehensive blog posts, and use our comparison tool to stack companies against each other and see which one works best for you.

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