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InTouch GPS Review: Fueling Fleet Success

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InTouch GPS Review: Fueling Fleet Success
what does Intouch GPS offer?

Updated: April 23rd, 2024

InTouch GPS has been in the fleet tracking industry since 2007 and is currently tracking more than 70,000 assets with over 12,000 users. InTouch provides easy-to-use fleet-tracking software with rich features, invaluable benefits, and reliable hardware.

Continue reading our full InTouch review to learn everything they can offer your business, including their prices, plans, and what customers say about them online.


30-day money-back guarantee
Protect your fleet


Prices not advertised
Lacks fleet maintenance tools
Potential privacy concerns
Limited customization options


Quick Stats

Free Trial
Mobile Application
Not Available
Real-Time Tracking
Starting Price
Vehicle Maintenance Alerts
Not Available
BBB Score
Trustpilot Score

About InTouch GPS

Headquartered in Lakeland, Florida, InTouch GPS offers cutting-edge technology packed with fleet tracking software and provides all the tools fleet businesses need, regardless of industry or size. Customer reviews praise their ease of use, competitive pricing, and accurate reports.

Their features include live fleet tracking, real-time alerts, reporting and analytics, ELD compliance, and customizable geofencing.

Their fleet tracking software requires no contracts, offers affordable prices, and has a generous 30-day money-back guarantee, where you can get a full refund if you are satisfied with their services and platform.

InTouch GPS Key Features & Solutions

Live fleet tracking

InTouch GPS fleet tracking software provides 24/7 live tracking of your vehicles and assets, regardless of their size or industry. You get a complete overview of your cars and their locations, destinations, and routes.

Real-time alerts

Real-time alerts allow you to take control of your fleet and resolve issues as they occur. Instant alerts can be delivered via text or email. You can get alerts for vehicles entering or exiting geo-fenced areas, drivers speeding, and excessive idling.

Reporting and analytics

InTouch GPS allows you to customize and schedule reports with the necessary data and metrics. Reporting allows you to manage your fleet’s costs, boost productivity, explore areas for improvement, and cut down on extra fees.

Geo-fencing and customizations

Geo-fencing allows you to create virtual boundaries on specific areas and landmarks, such as job sites, gas stations, customer delivery areas, and out-of-bounds areas. You’ll be notified when a vehicle has entered or left such regions, providing further visibility over your fleet’s operations and preventing unauthorized or out-of-hours use.

Customization tools allow you to create customized groups and divisions for your fleet and easily assign vehicles by role, territory, manager, dispatcher, and more.

ELD compliance

With its ELD compliance platform, InTouch GPS prepares you to be ELD, FMCSA, and DOT compliant. If you have questions regarding ELD, HOS, or other compliance, InTouch GPS will answer them.


InTouch GPS offers brilliant dash cams that allow you to protect your business with the video proof you need. You can see what is happening from the driver’s point of view with their live-streaming services. Dash cams on the windshield can also help you monitor driver behavior, discourage unsafe driving, and reduce fleet accident rates.

Mobile app

You’re provided with a mobile fleet tracking application that connects you to your fleet business. You can access your dashboards, alerts, tools, and other operations.

InTouch GPS hardware

InTouch GPS offers a wide range of robust hardware designed for fleet and asset tracking needs. Such hardware includes Dash Cameras, ELD devices, GPS trackers, asset trackers, and trailer trackers. These products include VidFleetTM One, VidFleet AI+, an accelerometer, and a DMS eye-tracking camera.

InTouch GPS Benefits & Drawbacks

InTouch GPS offers businesses several benefits, such as:

  • Reduced fuel expenses: Fleet tracking software can help you reduce your miles per gallon (MPG) by improving your routes. The software provides the shortest path between locations in real-time and reduces extra-burning fuel. Reporting will also help you identify and reduce excessive idling patterns, which consume more fuel. Lastly, managing your driver’s curb speed will improve your overall MPG
  • Increased productivity: InTouch GPS will provide you with streamlined reporting, which reduces the hours taken to perform reports as you can schedule them or create them instantly. Vehicle monitoring will help you eliminate non-essential side activities and early clock-outs
  • Lower payroll costs: Fleet tracking software will help you lower payroll costs and ensure accuracy, as you can verify when your employees start and stop work and reduce unearned overtime. Historical job data provides better estimates of payroll costs for future quotes and planning
  • Protect your fleet: Protecting your vehicles, equipment, and assets is vital to operating a fleet business. Fleet tracking software provides 24/7/365 fleet monitoring to prevent theft and quickly recover stolen vehicles in minutes. You also reduce your liability and fleet wear and tear by monitoring your fleet’s usage at all times


  • Potential privacy concerns: Monitoring driver behavior and location data might raise privacy concerns for some employees, requiring clear communication and adherence to privacy regulations
  • Limited customization options: While they offer customizable reporting and alerts, there might be limited customization options for specific features or integrations with other systems. This could impact the software's adaptability to unique business needs
  • Lack of transparency: Transparency in the operations and functionalities of InTouch GPS might be lacking, leading to uncertainties about how data is used and shared. Enhancing transparency can build trust and address concerns related to the software's operation

Plans & Prices

InTouch GPS does not advertise plans or prices for its fleet tracking software. Instead, it tailors unique quotes depending on your business’s vehicle types, numbers, and general needs and requirements. They advertise on their website that no contracts are needed when purchasing their services.

Customer Reviews

Although they have a page on the Better Business Bureau (BBB), they are neither rated nor accredited by them, and there are no customer reviews or complaints on their BBB profile. However, they have received positive reviews on websites like G2, with a 5-star rating from two reviews. Users have praised InTouch GPS for their competitive pricing, ease of use, accurate reports, and prompt customer support. Customers appreciate the valuable benefits offered by InTouch GPS, such as live tracking of vehicles and assets, real-time alerts, and the ability to optimize operational costs. The software's reliability, user-friendly interface, and the helpfulness of the customer service team are commonly mentioned in the reviews.

While they do not have many customer reviews online that say anything about their quality of service, it might just mean customers are less inclined to write about them; we recommend you get in touch with previous or current customers to learn more about the company. Also, once you contact a sales representative, ask them all the necessary questions before you sign any papers.

Customer Support

You can reach InTouch’s team by phone or email at +1 877-633-8217 or, or you can submit a ticket with your message. Their website also has several blogs that provide helpful information and excellent practices.

Final Thoughts

Since 2007, they have offered the industry reliable and comprehensive fleet tracking solutions. Their software is easy to use and provides accurate reporting. They offer a range of valuable features, such as live fleet tracking, real-time alerts, ELD compliance, and commercial dash cameras.

InTouch GPS is a software solution that can benefit businesses by optimizing operational costs, enhancing fleet protection, and increasing productivity. It is designed to manage fleets of all sizes, and it comes with a commitment to customer satisfaction, no-contract options, and a 30-day money-back guarantee for a hassle-free experience.

They offer many benefits that can help streamline your fleet operations, optimize operational costs, and track your vehicles and assets in real-time. InTouch GPS even provides a 30-day money-back guarantee in case you are unsatisfied with its services, ensuring you get a full refund.

If you are unsure about their services, visit our review, blog, and comparison pages to find alternative solutions for your business fleet operations.

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