Azuga: Fleet Tracking System Review and Features
Azuga is a GPS Fleet Tracking system provider that is dedicated to providing its customers with everything they need to manage their fleets. Its connected vehicle platform Azuga Fleet™ offers comprehensive solutions for your team of drivers, dispatchers, and managers. Continue reading our full Azuga review to know everything it has to offer.
Azuga has been offering GPS fleet tracking solutions since 2013 and has continually innovated itself and developed its products and solutions to provide businesses and drivers with the best. Azuga scores high 4.8 stars ratings from G2 and a 4 stars rating from Trustpilot. Azuga has earned several recognition awards for leading software in 2022.
Customer reviews praised its driver rewards incentive features, and the platform's general ease of use, in addition to its fast real-time driver alerts when they are speeding. The company also offers insurance companies its telematics data to accurately measure and price risk into their commercial vehicle portfolios. Azuga turns actual driving behaviors into standardized scoring.
Fleet Tracking Software
Azuga's fleet tracking software allows you to streamline your dispatching processes by assigning your drivers vehicles and tasks. You can send automated dispatch notifications, schedule calls, and check every journey's status, durations, estimated arrival time, and miles driven.
The platform provides you with a live map view that you can use to see where your fleet is at all times and get information about your jobs, drivers' speed, locations, and weather. Azuga also allows you to set up scheduled maintenance alerts, which enables your team to perform maintenance work before needing any costly repairs.
Moreover, you can leverage Azuga's insightful reports to gain a deeper understanding of your vehicles' usage, operating costs, and driver performances. You can also customize reports with many metrics according to your needs.
Azuga's fleet tracking software comes with a powerful mobile application for drivers. The driver app offers great features such as:
- Rewards program for drivers with great driving behavior
- Dispatch, maintenance, compliance, and training tools
- Efficiency increase with built-in utilities such as vehicle health monitoring, navigation, tracking, and third-party apps
- Timecards to allow drivers to clock in and out seamlessly
- Risk assessment
Azuga offers its asset tracking system that allows you to keep track of your equipment, trailers, generators, and more. Azuga's Asset Tracking system packs geofencing features that allow you to know exactly where your physical assets are located in real-time and when they are on the move. It will simplify your yard management, allow you to recover stolen equipment easily, and detect any unauthorized use.
Azuga offers businesses its rechargeable and long-life asset tracking that have batteries that can live for up to five years. Trackers can be used on equipment such as vehicles, mobile lights, signs, shipping containers, mobile storage units, and much more.
Azuga Routes is Azuga's route optimization software, and it helps businesses cut operating costs, streamline asset distribution, improve customer satisfaction and generate more revenue. Azuga Routes features include:
- Route Planning and Optimization
- Optimizes multiple routes with time windows
- Optimizes any single route with unlimited stops
- Minimizes the number of routes needed
- Predicts estimated arrival time
- Dispatch Routes to Drives
- Dispatches routes to drivers' mobile devices
- Real-time alerts on route changes
- Add notes, photos, and videos
- Signature capturing
- Easy Routing Plan
- Scheduling safety dispatch routes
- Specifies route start dates and time
- Creates custom schedule for recurring addresses
- Integrates Telematics Data
- Display planned vs. actual routes
- Automatically detects stops when visited and departed
- Allows customers to track orders in real-time
- Advanced Routing Rules
- Commercial routing restrictions
- Time windows
- Volume and weight constraints
- Avoidance zone constraints
- Max stops per route
- Predictive weather constraints
Field Service Management
Azuga's field service management software allows you to take control of your field service operations with confidence. The Field Service Management acts as a robust CRM that will streamline your business operations and improve your work processing efficiency between the office and field team by standardizing workflows and reducing paperwork.
You can assign jobs easily to crews in the field, including tech leads. In addition, you can monitor jobs and work order statuses, create and manage estimates and invoices, and, lastly, customize fields in the Jobs tools to fit your business's data collection needs.
Field Service Management will also help you deliver outstanding customer experiences, as you can assign specialists and technicians to the clients they already know and respond faster and more accurately to urgent customer requests or disputes.
Furthermore, Azuga offers a simpler way to process payments with Azuga Works. It will streamline your payment processing with its built-in billing and invoices solutions. You can take payments in-person, over the phone, and online and easily schedule recurring payments. You can also capture insights into your business with robust analytics.
Lastly, Azuga's Field Management Software has QuickBooks integrations that simplify and streamline your accounting processes and needs.
Azuga Scheduled Maintenance
Scheduled maintenance tools will help your fleet stay operating smoothly. It will provide you with a maintenance dashboard that showcases vehicles in need of immediate attention and those with overdue maintenance.
You can create a list of all the services for your entire fleet while keeping historical service records, including receipts. You can also set trigger alerts and notifications for services due, oil changes, engine hours, mileage, and any other preventative services.
Overall, scheduled maintenance will help you increase your fleet's reliability, reduce fuel costs, and improve driver satisfaction as they have the right tools to complete their job.
Azuga simplifies eLogs such as HOS ( Hours of Service) and DVIR ( Driver Vehicle Inspection Report) requirements and ensures you stay updated with all the latest rules and regulations. Azuga will streamline your compliance operations and automate time-intensive tasks such as back-office record-keeping, digitalized documents, streamlined communications, and much more.
Driver Safety Rewards as a Service (RaaS)
Azuga will help you empower your drivers with its rewards programs and gamification. Driver rewards allow your fleet business to incentivize safe driving behaviors. You can set a budget for how much you want to spend on your rewards program and then set up your conditions for how your drivers can earn these rewards.
Azuga will run the reports for you and determine scores for your drivers. After your approval for the best driver, Azuga will automate issuing said rewards with its payment processing features.
Azuga offers three plans and packages for its fleet tracking system; their pricing is all quote-based, as they will tailor your price to your business's type, needs, and requirements. There is no free trial available for its plans, but you can request a live demo to see their fleet tracking software in action.
The BasicFleet plan includes core vehicle tracking features plus driver scoring and rewards. Its features include:
- GPS Tracking
- Alerts and Notifications
- Driver Scores
- Driver Rewards
- Unlimited phone, email, and web-based support
- Dual-facing HD camera
This plan includes everything in the BasicFleet plan, plus the must-have safety features and efficiency-boosting tools, such as:
- Distracted Driving
- Panic Alert
- Vehicle Diagnostics
- Scheduled Maintenance
- Trip Logs and Tags
- Fuel Card Integrations
- API Integrations
- Occupant Recognition
The Complete plan includes everything in the previous plans, in addition to:
- Azuga Coach
- One-minute Tracking
- Custom Reports
- Quarterly Fleet Review
- Concierge Support
You can reach Azuga's team by live chat from their website or by phone and email at (888) 777-9718 and [email protected]. You can also submit a ticket with your message from their Contact Us page. Several resources are available on its websites, such as product training, blogs, webinars, ROI calculator, and more.
Azuga offers an inclusive fleet tracking system that is packed with great solutions for your drivers, dispatchers, managers, and your whole team. Azuga supports a variety of industries and tailors its plans to fit their needs. It will help your business get ELD compliant and keep you up to date on any new laws and regulations.
You can request a live demo from their team to see the software in action, as no free trials are available for the software.