Nimble CRM: Best Features, Prices, and Full Review

Nimble CRM is one of the top-rated CRM software for small businesses. Nimble provides businesses with a variety of tools in a platform that basically sets itself up. Nimble CRM is easy to use and can be customized to a business's needs as it can integrate with many applications. Continue reading our full Nimble CRM review to know everything it has to offer.

About Nimble CRM

Nimble CRM is used by over 140,000 professionals and has closed more than 10 million deals. Many market-leading businesses trust and use Nimble CRM such as GoDaddy, Upwork, flexjobs, Tableau Software, and many more.

Nimble has won several awards and recognitions for the best CRM software for small businesses in 2021 and previous years by Capterra, G2, GetApp, and other review websites. Nimble CRM offers dedicated features and solutions that provide businesses with what they need to build great customer relationships and turn their contacts into gold.
 

Nimble CRM Key Features

Customer Relationship Management

Nimble CRM offers a unified relationship manager that automatically combines contacts, social media connections, communications, inboxes, and calendar appointments in one platform. It provides you with live profiles of your customers, so you can easily locate contact information and your teams' interaction history with a 360-degree view of your customers and leads.

Moreover, you can add notes to a record, update deal status, and access social handles. You can also segment your contacts into lists to allow for easier bulk email and messages according to their status and funnel progress.

Group emails can be personalized using templated group emails, and you are given tracking analytics and reporting to know the click-through and open rates. This allows you to engage more effectively with your customers as you get notifications to identify follow-up opportunities at the right time.

Furthermore, Nimble CRM provides you with intuitive pipeline management where you get to stay on top of every stage of your sales funnel with visual representations of your pipelines. You can automatically assign tasks, events, and communications for each deal to your team to ensure no customer stays unattended through their journey.

Speaking of staying on top of things, you get an activity tracking dashboard where you can oversee your team's tasks, events, calls, and productivity. You can also unify your team's calendars to get the big picture of your upcoming events and meetings. It does so by automatically syncing your team's Google Apps or Office 365 contacts, calendars, emails, and social interactions to provide you with the most accurate and recent information.
 

Social Business Insights

Nimble CRM provides you with swift social business insights such as social profile matching and enrichment, where Nimble automatically matches your contacts with their social profiles. Moreover, Nimble builds live profiles on anyone and anywhere; it delivers you with the essential details like who they are, where they work, where they are from, their industry, location, and so much more.

After enriching you with your customer's details and information, Nimble allows you to easily segment your prospects into your desired lists to manage and send bulk personalized emails for follow-ups.
 

Sales and Marketing

Sales and marketing solutions that Nimble CRM offers allow you to discover and qualify prospects. Nimble offers its Enrichment Credits platform that uses an AI to complete and update contacts with the latest email, phone number, location, title, and company.

Nimble also tracks your emails and provides you with key information and metrics such as clicks and opened messages so you know when to engage with your customers. You can view such metrics without leaving your Gmail inbox.

You are also gifted with a simple deal pipeline that presents your team with all they need to know about a customer's journey and their key details. You can also check out your team's historical or projected revenue with the pipeline analytics that Nimble CRM offers.
 

Mobility

Nimble CRM allows you to work smart from anywhere. It provides you with its Nimble Mobile 3.0, where you get access to its CRM features and functionalities such as the pipeline manager and social sales and marketing straight from your phone. Nimble Mobile 3.0 allows you to access all your contacts records from your smartphone and practically perform any task. The Nimble Mobile application is compatible with both Android and iOS devices.
 

Nimble Prospector

The Nimble Prospector is an installable plugin that functions over any website and browser. It provides you with the power of Nimble everywhere by presenting you with relationship insights inside your email inbox for social sites like Twitter, LinkedIn, Instagram, and Facebook.

The app presents you with contact and company details to enrich your business and social insights similarly to its CRM software. You can log notes, send trackable emails, add tasks, tag contacts, and set Stay in Touch reminders to stay engaged with your customers and prospects.
 

App Integrations

Nimble CRM allows for over a hundred applications to be integrated with its CRM software. It can automatically sync your data with your app integrations. Nimble is built to support all Google Apps and Microsoft Office 365 applications. You can find all compatible applications on Nimble's marketplace web page; some of its best app integrations include:

• Shopify
• Zapier
• Zendesk
• Salesforce
• QuickBooks
   

Nimble CRM Plans and Prices

Nimble CRM only offers one subscription that you can choose to bill either annually or monthly. Its plan is:

Nimble business: $19/user/month, billed annually

Nimble business: $25/user/month, billed monthly

Both plans provide you with the fully-featured Nimble CRM package. You are also offered a 14-day free trial to its CRM software before committing to a paid subscription.
 

Customer Support

You can reach Nimble's customer support and sales teams through live chat on their official website and by email at [email protected] and [email protected] A bunch of resources is also available on their website to guide you through its CRM software and help you find answers to any inquiry or problem you may have.
 

Last Words

Nimble CRM is simply one of the best and top-rated CRM software for small and medium-sized businesses for its easy-to-use interface and intuitive and over-the-top features. It seamlessly integrates with your Google and Microsoft Office applications to simplify your data entry and provides you with a unified place to view and manage your leads and contacts and their journies through your sales funnel.

You can try Nimble CRM for free for 14-days to test out all its features and capabilities and see what it can do for your business before committing to a subscription.