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Shopify Payments vs Stax

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Pros
  • Complimentary trial period
  • No hidden fees
  • Seamless integration capabilities
  • Save customer data
  • Live chat and virtual assistant
Pros
  • Large variety of payment methods
  • Allows surcharging
  • Month-to-month payments
  • Excellent 24/7 customer support via phone, email, and tickets
  • Comprehensive third-party integrations
  • Specialized solutions for SaaS and large companies
Cons
  • Transaction fees for third-party gateways
  • Lack of clarity in processing fees
  • Reported customer service concerns
Cons
  • Higher fixed monthly costs
  • Reports of frozen funds
  • Prices not listed for larger companies
  • Many options come at an added price
Summary

Shopify Payments, a key player in the e-commerce industry, was founded as a comprehensive commerce platform aiming to empower businesses to start, grow, and scale effectively. Established in 2013, the company's headquarters are located in Ottawa, Canada. Shopify Payments is an integral part of the Shopify ecosystem and provides a fully integrated payment processing solution for businesses of all sizes. Shopify Payments enables users to accept and process transactions seamlessly, whether online, in-person, or via mobile devices. This payment solution goes beyond conventional transaction processing by providing a suite of services, including an integrated payment gateway, chargeback management, and various payment method acceptances. Furthermore, they cater to individual entrepreneurs, small businesses, and enterprises and support international transactions, allowing companies to thrive on a global scale. Shopify Payments stands out for their user-friendly approach, integration capabilities, global reach, and more. Customer experiences with Shopify Payments vary, with positive reviews highlighting the intuitive dashboard, seamless integrations, and the absence of transaction fees for their gateway. On the flip side, some users have raised concerns about fund holds, account shutdowns, and challenges in reaching customer support. As businesses seek reliable payment solutions, Shopify Payments continues to be a contender worth exploring for those aiming to enhance their online and in-person transactions.

Summary

Stax is a credit card processing company that markets solutions to small to medium-sized businesses (SMBs) as well as large businesses. They enable businesses to accept credit and debit cards by providing membership-based wholesale pricing. The company offers credit card processing services to brick-and-mortar businesses and online merchants and services available for high-risk businesses. They offer two pricing plans, including an interchange fixed plus rate and a zero-cost processing option. Stax is known for their proficiency in working with high-revenue enterprises, and they provide high-volume enterprises with a dedicated account manager. Additionally, the organization provides internal IT support, which makes life easier for business owners when technical difficulties occur as a result of a company's expansion. Stax offers a selection of hardware and point-of-sale (POS) system options in addition to a wide range of no-cost integrations. Along with other capabilities, including the capacity to store card data, sales tracking, and brand personalization for invoices, receipts, and websites, they also provide 24/7 customer support, same-day deposit possibilities, and PCI compliance components. Stax requires a flat-rate monthly subscription of $99 to $199, to which clients may be charged for optional add-on services like ACH processing and digital gift cards.

Quick Stats
  • Transaction Speed : 48 hours
  • Customer Experience : Fair
  • Money-Back Guarantee : False
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Subscription pricing and interchange plus
  • Trustpilot Score : 1.6 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 24 hours
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Fixed monthly fee, Surcharging
  • Trustpilot Score : 4.1 out of 5
  • BBB Rating : A+
Selling Points
  • Integrated payment gateway
  • International payment acceptance
  • Shop pay installments
  • Chargeback assistance:
  • Reporting & analytics:
Selling Points
  • Robust security with the latest encryption and tokenization technology
  • Customized solutions to meet the unique needs of each business
  • Comprehensive reporting and detailed analytics to help businesses grow
  • Responsive customer support, available 24/7
  • Advanced features like recurring billing, invoicing, and mobile payments
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Undisclosed
    Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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