Payline Data vs Pinpoint Payments

Payline Data, established in 2009 and currently headquartered in Chicago, Illinois, is an all-encompassing payment solutions provider. Payline Data, which Pineapple Payments acquired, specializes in providing services to a variety of businesses, including omnichannel companies, non-profits, and healthcare facilities. Notably, the company excels in accommodating high-risk businesses, offering versatile payment processing solutions for online and in-person transactions. Payline Data's seamless integration into websites is a standout feature, ensuring smooth online transactions and showcasing adaptability to various industry needs. With a commitment to transparency in pricing, the company provides a clear understanding of costs upfront. Dedicated account managers, PCI compliance, and responsive customer support underscore Payline Data's emphasis on client satisfaction. Additionally, they provide multiple methods to safeguard customer data, including EMV compliance, fraud prevention, AVS, CVV verification, and Hosted iFrames for tokenization. While the Better Business Bureau (BBB) accreditation is absent, Payline Data has earned a positive 4.6 out of 5 rating on G2, indicating overall customer satisfaction. Positive experiences highlight the platform's ease of use, responsive customer service, and efficient gateway functionality. However, concerns about potential overcharging and the need for clearer explanations regarding their pricing structure have been raised. 

Pinpoint Payments is a credit card processor that was established in 2013. In the years since, they have become one of the industry's largest and most respected processors, with an ever-expanding global reach. They are a five-time Inc. 5000 company that offers a unique blend of merchant services for brick-and-mortar and online businesses, including those deemed high-risk. They serve a wide variety of industries, including retail, restaurants, health and beauty, medical, membership clubs, travel, eCommerce, and much more. They offer fast and secure payment processing solutions tailored to meet each client’s needs and are known for their 24/7 customer service. They are accredited with the BBB with an A+ rating and have a 4.8/5 review rating on Trustpilot. Pinpoint Payments has a dual pricing model where, depending on the client's preference, the cost of processing a credit card transaction could be passed on to card-paying consumers at the time of the sale, at which time it would be openly stated as a distinct line item. Aside from that, they do not share specific plans or pricing models, and prospective clients must submit for a quote.