Payline Data vs PaymentCloud

Payline Data, established in 2009 and currently headquartered in Chicago, Illinois, is an all-encompassing payment solutions provider. Payline Data, which Pineapple Payments acquired, specializes in providing services to a variety of businesses, including omnichannel companies, non-profits, and healthcare facilities. Notably, the company excels in accommodating high-risk businesses, offering versatile payment processing solutions for online and in-person transactions. Payline Data's seamless integration into websites is a standout feature, ensuring smooth online transactions and showcasing adaptability to various industry needs. With a commitment to transparency in pricing, the company provides a clear understanding of costs upfront. Dedicated account managers, PCI compliance, and responsive customer support underscore Payline Data's emphasis on client satisfaction. Additionally, they provide multiple methods to safeguard customer data, including EMV compliance, fraud prevention, AVS, CVV verification, and Hosted iFrames for tokenization. While the Better Business Bureau (BBB) accreditation is absent, Payline Data has earned a positive 4.6 out of 5 rating on G2, indicating overall customer satisfaction. Positive experiences highlight the platform's ease of use, responsive customer service, and efficient gateway functionality. However, concerns about potential overcharging and the need for clearer explanations regarding their pricing structure have been raised. 

PaymentCloud is a merchant services company, founded in 2015 and based in Los Angeles, CA, that offers credit card processing to businesses of all types and risk levels. They specialize in high-risk merchant accounts, providing services to industries such as credit repair, adult products, firearms, dating sites, and the like. They feature seamless integrations with many tools like Shopify, OpenCart, WordPress, WooCommerce, and many more. They boast many features in their credit card processing, such as seamless digital payments, digitally trackable and encrypted transactions, fraud protection, contactless payments, and full PCI compliance. They have an excellent reputation among clients, garnering a 4.3/5 score on Trustpilot. Clients generally laud their helpful and patient customer support and their accepting nature toward high-risk businesses. The costs incurred for their services differ and aren’t specified on PaymentCloud's website, as they require prospective clients to submit a quote.