Merchant One vs WorldPay

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Worldpay, based in Cincinnati, Ohio, processes merchant service transactions globally. They offer a wide range of services, including an online payment gateway, credit card processing, ATM processing, merchant services, rewards, fraud prevention, pre-paid and gift cards, card personalization, debit PIN processing, and cardholder eServices. They offer fast funding, easy-to-use products, 24/7 support, and extensive security features. This company has won industry awards for innovation, regulatory reporting, and payment solutions. They have an A+ BBB rating but are not accredited. Their customer service and system integrity reviews are mixed, but their reputation is generally good.