Merchant One vs Stax

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Stax is a credit card processing company that markets solutions to small to medium-sized businesses (SMBs) as well as large businesses. They enable businesses to accept credit and debit cards by providing membership-based wholesale pricing. The company offers credit card processing services to brick-and-mortar businesses and online merchants and services available for high-risk businesses. They offer two pricing plans, including an interchange fixed plus rate and a zero-cost processing option. Stax is known for their proficiency in working with high-revenue enterprises, and they provide high-volume enterprises with a dedicated account manager. Additionally, the organization provides internal IT support, which makes life easier for business owners when technical difficulties occur as a result of a company's expansion. Stax offers a selection of hardware and point-of-sale (POS) system options in addition to a wide range of no-cost integrations. Along with other capabilities, including the capacity to store card data, sales tracking, and brand personalization for invoices, receipts, and websites, they also provide 24/7 customer support, same-day deposit possibilities, and PCI compliance components. Stax requires a flat-rate monthly subscription of $99 to $199, to which clients may be charged for optional add-on services like ACH processing and digital gift cards.