Merchant One vs Payment Depot

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Payment Depot is a credit card processor, founded in 2013 and based in Orange, CA, that is owned by fellow processing company Stax. They are BBB-accredited and have a 3.9/5 score on Trustpilot. Payment Depot built a reputation for providing reliable services to their clients across the United States, allowing them to securely accept payments from customers worldwide. They serve many industries, such as retail, restaurants, healthcare, services, B2B, and more. Payment Depot offers various features designed to make it easier for businesses to accept payments and manage their finances, including access to multiple payment processing networks, secure online payments, fraud protection systems, and a host of other business solutions tailored to small and large enterprises. Payment Depot doesn't require long-term contracts, and they have no startup or cancellation fees. Their funding is provided within 24 to 48 hours, and they offer 24/7 customer service via phone, chat, and email. Payment Depot offers a membership-based pricing model, which allows businesses to access wholesale interchange rates with no markups and minimal added fees. Their plans start at $79 a month but require clients to submit for a quote based on their requirements.