Helcim vs Payline Data

Helcim is a Canadian credit card processing and merchant services company founded in 2006 and headquartered in Calgary, AB. They are a fast, secure, and reliable credit card processor that provides payment solutions to more than 20 countries and all business types worldwide. They provide various services, including online payments, point-of-sale systems, virtual terminals, and mobile payments. Helcim provides several transaction processing alternatives and accepts worldwide credit card payments, recurring payments, and invoices. They do not require clients to get into lengthy contracts and offer affordable interchange-plus rates, which is their specialty pricing model. That model comes with built-in volume discounts and a suite of free payment processing tools. They are generally well-reviewed, getting a 4.2/5 on Trustpilot, and have an excellent reputation among clients, who praise their support's straightforward and helpful nature and fast service. They are up-front about their no-contract processing fees and hardware costs on their website.

Payline Data, established in 2009 and currently headquartered in Chicago, Illinois, is an all-encompassing payment solutions provider. Payline Data, which Pineapple Payments acquired, specializes in providing services to a variety of businesses, including omnichannel companies, non-profits, and healthcare facilities. Notably, the company excels in accommodating high-risk businesses, offering versatile payment processing solutions for online and in-person transactions. Payline Data's seamless integration into websites is a standout feature, ensuring smooth online transactions and showcasing adaptability to various industry needs. With a commitment to transparency in pricing, the company provides a clear understanding of costs upfront. Dedicated account managers, PCI compliance, and responsive customer support underscore Payline Data's emphasis on client satisfaction. Additionally, they provide multiple methods to safeguard customer data, including EMV compliance, fraud prevention, AVS, CVV verification, and Hosted iFrames for tokenization. While the Better Business Bureau (BBB) accreditation is absent, Payline Data has earned a positive 4.6 out of 5 rating on G2, indicating overall customer satisfaction. Positive experiences highlight the platform's ease of use, responsive customer service, and efficient gateway functionality. However, concerns about potential overcharging and the need for clearer explanations regarding their pricing structure have been raised.