Credit Card Processing Solutions
Top Companies in 2024
Heartland Merchant Services vs Pinpoint Payments
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- No hardware required
- Versatile industry coverage
- Serves all business sizes
- Round-the-clock support
- Diverse payment methods
- Mobile app
- One-stop-shop solution
- Hardware and software
- Dual Pricing (surcharge program)
- Merchant cost consulting
- Free virtual terminal
- Various payment methods
- Security and fraud prevention
- Chargeback management
- Integration
- Lack of CCP price transparency
- Contractual obligations
- Charges on disputes
- No international payments
- Lack of transparency
Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.
Pinpoint Payments is a credit card processor that was established in 2013. In the years since, they have become one of the industry's largest and most respected processors, with an ever-expanding global reach. They are a five-time Inc. 5000 company that offers a unique blend of merchant services for brick-and-mortar and online businesses, including those deemed high-risk. They serve a wide variety of industries, including retail, restaurants, health and beauty, medical, membership clubs, travel, eCommerce, and much more. They offer fast and secure payment processing solutions tailored to meet each client’s needs and are known for their 24/7 customer service. They are accredited with the BBB with an A+ rating and have a 4.8/5 review rating on Trustpilot. Pinpoint Payments has a dual pricing model where, depending on the client's preference, the cost of processing a credit card transaction could be passed on to card-paying consumers at the time of the sale, at which time it would be openly stated as a distinct line item. Aside from that, they do not share specific plans or pricing models, and prospective clients must submit for a quote.
- Transaction Speed : Next-day funding
- Customer Experience : Poor
- Money-Back Guarantee : True
- Gift Cards : Available
- Real-Time Reports : Available
- Transparent Pricing : Unavailable
- Pricing Model : Interchange plus
- Trustpilot Score : 2.5
- BBB Rating : B-
- Transaction Speed : 24 hours
- Customer Experience : Good
- Transparent Pricing : Unavailable
- Pricing Model : Undisclosed
- Trustpilot Score : 4.8 out of 5
- BBB Rating : A+
- Versatile industry coverage
- Mobile app
- Round-the-clock support
- Reporting and advanced analytics
- Quick cash flow
- Live chat
- Billing & Invoicing
- Electronic Receipts
- Free Hardware
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- Billing & Invoicing
- Electronic Receipts
- Free Hardware
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Processing Services
- Accounting Software
- POS
- Productivity Software
- Processing Services
- Accounting Software
- POS
- Productivity Software
- ACH Processing
- Cash Transactions
- Credit Card Terminals
- Electronic Signature
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- ACH Processing
- Cash Transactions
- Credit Card Terminals
- Electronic Signature—Undisclosed
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Tickets—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application—Undisclosed
- Phone
- Tickets
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