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Flagship Merchant Services vs Pinpoint Payments

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Pros
  • A wide range of services available
  • Month-to-month contracts without cancellation fees
  • Processes payments from all major credit cards and digital wallets
Pros
  • Hardware and software
  • Dual Pricing (surcharge program)
  • Merchant cost consulting
  • Free virtual terminal
  • Various payment methods
  • Security and fraud prevention
  • Chargeback management
  • Integration
Cons
  • Lack of plan or price transparency
  • Hidden charges
  • Poor communication
Cons
  • No international payments
  • Lack of transparency
Summary

Flagship Merchant Services prides itself as the leading transaction processing company in the industry. Flagship Merchant Services was established in 2001. With over 22 years of experience in the credit card processing and money-transferring industry in the United States, this California-based credit card processor has a declared interest in supporting small and medium-sized enterprises. The company offers various mobile, virtual, and on-premise credit card processing solutions. The company advertises retail and restaurant industries as brick-and-mortar companies highly suited to their processing solutions. However, they also offer support to virtual and e-commerce terminal solutions. The company does not provide PCI compliance consultation but provides PCI compliance information. Flagship Merchant Services markets its products through the payment gateway that helps simplify PCI compliance. Flagship Merchant Services benefits small to medium-sized businesses. The company promises these businesses economic programs that allow for the successful transition to accepting credit cards. The company also prides itself on the highest approval rates for applicants by understanding the uniqueness of all businesses in its platform.

Summary

Pinpoint Payments is a credit card processor that was established in 2013. In the years since, they have become one of the industry's largest and most respected processors, with an ever-expanding global reach. They are a five-time Inc. 5000 company that offers a unique blend of merchant services for brick-and-mortar and online businesses, including those deemed high-risk. They serve a wide variety of industries, including retail, restaurants, health and beauty, medical, membership clubs, travel, eCommerce, and much more. They offer fast and secure payment processing solutions tailored to meet each client’s needs and are known for their 24/7 customer service. They are accredited with the BBB with an A+ rating and have a 4.8/5 review rating on Trustpilot. Pinpoint Payments has a dual pricing model where, depending on the client's preference, the cost of processing a credit card transaction could be passed on to card-paying consumers at the time of the sale, at which time it would be openly stated as a distinct line item. Aside from that, they do not share specific plans or pricing models, and prospective clients must submit for a quote.

Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus, tiered pricing
  • Trustpilot Score : 2 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 24 hours
  • Customer Experience : Good
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 4.8 out of 5
  • BBB Rating : A+
Selling Points
  • Business-reporting tool with every account
  • Free credit card terminal option
  • One-day account setup
Selling Points
  • Reporting and advanced analytics
  • Quick cash flow
  • Live chat
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Undisclosed
    Android
  • Cloud-Based
  • Undisclosed
    Mac
  • Undisclosed
    On-Site Installation
  • Undisclosed
    Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Tickets

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