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Elavon vs WorldPay

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Pros
  • 24/7/365 technical support
  • Easy-to-navigate software compatibilities
Pros
  • Diverse payment acceptance
  • Improved cash flow
  • Business insights
  • Integration capabilities
Cons
  • Lack of price and plan transparency
  • Funds may be held indefinitely
Cons
  • High processing rates
  • Lack of pricing transparency
Summary

Elavon is a financial services company based in Atlanta, Georgia, and a subsidiary of U.S. Bank. Their focus is on providing merchant services to businesses of all sizes, with industry-specific payment processing options and advanced management features. They offer high industry security standards and serve over 2 million customers in 32 countries, processing a combined $6.5 billion in credit card transactions annually across various industries. Elavon is designed to scale with your business, adjusting their services as your company grows. The company has won awards like the 2023 TSG Real Transaction Metrics Awards and 2022 Best Mobile Payment Solution at the CNP Expo, reinforcing its position. They receive mixed reviews and complaints but respond promptly and satisfactorily.

Summary

Worldpay, based in Cincinnati, Ohio, processes merchant service transactions globally. They offer a wide range of services, including an online payment gateway, credit card processing, ATM processing, merchant services, rewards, fraud prevention, pre-paid and gift cards, card personalization, debit PIN processing, and cardholder eServices. They offer fast funding, easy-to-use products, 24/7 support, and extensive security features. This company has won industry awards for innovation, regulatory reporting, and payment solutions. They have an A+ BBB rating but are not accredited. Their customer service and system integrity reviews are mixed, but their reputation is generally good.

Quick Stats
  • Transaction Speed : 1 business day (unless the charge requires additional verification)
  • Customer Experience : Fair
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : Same day
  • Customer Experience : Good
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Percentage fee, surcharges, annual fee
  • Trustpilot Score : 3.7 out of 5
  • BBB Rating : N/R
Selling Points
  • High security and fraud protection measures
  • A variety of payment methods provided
Selling Points
  • Payment transaction handling
  • Software integration
  • Global reach and currency support
  • Proprietary platform
  • Reporting & analytics
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

Elavon vs. Worldpay 

Payment processing is essential to facilitating customer payments and selecting a suitable payment processor can be challenging. Two players that offer solutions are Elavon and Worldpay from FIS. This comparison provides insights into crucial factors like value-added benefits, usability, data security, and pricing, helping you make the best decision depending on your business needs. 

Value-added benefits 

Worldpay and Elavon each offer services addressing specific business needs. Worldpay distinguishes themselves through their extensive integration capabilities, offering developer APIs, certified plug-ins for popular platforms, and pre-built extensions, ensuring compatibility with diverse business ecosystems. With support for 126 currencies, Worldpay extends its global reach, facilitating seamless transactions across multiple regions. Express features, such as recurring and scheduled transactions, enhance its versatility, making it a comprehensive payment processing solution.

Conversely, Elavon focuses on seamless integrations with Microsoft 365 and Oracle Netsuite, providing businesses with tailored solutions seamlessly integrating into existing ecosystems. With support for 91 currencies from over 100 countries, Elavon exhibits a commitment to global transactions. Notable features, such as the ability to process recurring payments and support for surcharging, further enhance their flexibility. Elavon's consolidated internal reporting within a single portal offers businesses valuable insights, streamlining operations and aiding in effective chargeback management. 

Usability 

Both providers grasp the importance of offering businesses versatile payment methods for the convenience of consumers to ensure a seamless and convenient payment experience.

Worldpay's support for phone payments, in-person transactions, and contactless payments, as well as its compatibility with well-known digital wallets like Apple Pay, Google Pay, and Samsung Pay, are examples of its usability. Additionally, it facilitates online payments and ACH transactions, catering to diverse customer preferences.

Elavon provides a range of payment options, including phone payments, in-person transactions, and contactless payments. In addition to supporting popular digital wallets and online payments, Elavon distinguishes itself by offering Electronic Check Service (ECS) processing for secure electronic check acceptance.

While both processors share standard payment methods, Elavon's unique feature lies in providing three different gateways, allowing businesses to tailor their payment processing. Additionally, Elavon offers a fast funding service that guarantees expedited funding within one business day of a batch submission, enhancing business cash flow.

Level of data security

When it comes to security, both providers, Elavon and Worldpay, prioritize the safeguarding of your business and customer information. They are committed to maintaining PCI compliance and offering advanced solutions to ensure a secure payment environment.

Elavon, with its PCI Solutions, and Worldpay, with SaferPayments, demonstrate a solid dedication to PCI compliance. Both providers go beyond the basics, implementing robust tokenization and encryption measures. Elavon introduces an additional layer of security with "Safe-T" tokenization, dynamically transforming card data into token values in real-time during processing.

Worldpay takes it further by integrating "FraudSight" into their API. This innovative feature analyzes and detects fraudulent behavior, enhancing the overall security posture. This not only demonstrates their commitment to security but also provides an extra level of protection for businesses relying on Worldpay's services.

Pricing 

Regarding pricing, neither Elavon nor Worldpay publicly advertise their fees. The reason behind this approach can be the dynamic nature of transaction costs, which can vary based on factors such as the type of transaction and specific business requirements. 

We recommend contacting each provider when gathering accurate and detailed price information.  By contacting Elavon and Worldpay, you can provide details about your business, its transaction patterns, and any specific requirements you may have. This direct communication allows the providers to tailor a quote that aligns with your business needs, providing a transparent and customized understanding of the associated costs.

Concluding Thoughts

In conclusion, choosing between Elavon and Worldpay depends on your business needs. Both providers offer distinct advantages, with Worldpay excelling in global integration and versatile payment methods, while Elavon focuses on tailored solutions and unique gateways. Both prioritize data security through PCI compliance, with Worldpay's "FraudSight" providing an extra layer of protection. The absence of publicly advertised pricing emphasizes the need for businesses to directly engage with both providers for personalized quotes based on their specific transaction patterns and requirements. Consider these factors carefully to align your choice with your business's unique goals and preferences. 
 

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