East Commerce Solutions vs ProMerchant

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

ProMerchant is a credit card processing company founded in 2018 that offers solutions for small businesses. The business provides services for both traditional brick-and-mortar businesses and online retailers. They have two price options: one offers no processing fees to retail businesses and restaurants, and the other utilizes an interchange with a fixed percentage rate and transaction fee cost structure. ProMerchant boasts that its representatives can approve your account in as little as two hours. They have gotten favorable feedback from clients and are renowned for their capacity to work with high-risk enterprises. ProMerchant is a wonderful alternative for companies of all sizes because it supports practically every small business. ProMerchant has an A+ rating on the BBB website, though they are not accredited by them. They earn positive reviews from customers, getting a 4.9/5 score on Trustpilot, and are recognized for a fast approval process and competitive pricing.