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Credit Card Processing Solutions

Top Companies in 2024

East Commerce Solutions vs PaymentCloud

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Pros
  • Customer gift card
  • Remote deposit capture
  • Integration
  • 24/7 customer support
  • Streamlined deposits
  • Diverse payment methods
Pros
  • Working with high-risk businesses
  • Tailored solutions
  • Innovative technology
  • Diverse industry support
Cons
  • Poor customer support
  • Lack of transparency
  • May not support multi-currency transactions
Cons
  • Transaction volume restrictions
  • Lack of transparency
Summary

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Summary

PaymentCloud is a merchant services company, founded in 2015 and based in Los Angeles, CA, that offers credit card processing to businesses of all types and risk levels. They specialize in high-risk merchant accounts, providing services to industries such as credit repair, adult products, firearms, dating sites, and the like. They feature seamless integrations with many tools like Shopify, OpenCart, WordPress, WooCommerce, and many more. They boast many features in their credit card processing, such as seamless digital payments, digitally trackable and encrypted transactions, fraud protection, contactless payments, and full PCI compliance. They have an excellent reputation among clients, garnering a 4.3/5 score on Trustpilot. Clients generally laud their helpful and patient customer support and their accepting nature toward high-risk businesses. The costs incurred for their services differ and aren’t specified on PaymentCloud's website, as they require prospective clients to submit a quote.

Quick Stats
  • Transaction Speed : Unknown
  • Customer Experience : Fair
  • Money-Back Guarantee : False
  • Gift Cards : True
  • Real-Time Reports : True
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Good
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 4.3 out of 5
  • BBB Rating : B+
Selling Points
  • No setup, application, or reprogramming fees
  • Chargeback & retrieval services
  • On-site training for hardware and software
  • Intelligent rate program
  • Proprietary POS
Selling Points
  • Zero-cost processing
  • Funding program
  • Payment gateways
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Undisclosed
    Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Undisclosed
    Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Undisclosed
    Android
  • Undisclosed
    Cloud-Based
  • Undisclosed
    Mac
  • Undisclosed
    On-Site Installation
  • Undisclosed
    Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Undisclosed
    NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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