trusted formCardConnect vs Flagship Merchant Services | Several.com

Credit Card Processing Solutions

Top Companies in 2024

CardConnect vs Flagship Merchant Services

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Pros
  • Transaction monitoring and account management
  • Online ticketing system
  • Detailed reports and fast onboarding
  • Integrated solutions
  • Chargeback management tools
  • Surcharge program for revenue enhancement
  • 24/7 customer support
Pros
  • A wide range of services available
  • Month-to-month contracts without cancellation fees
  • Processes payments from all major credit cards and digital wallets
Cons
  • Subpar customer service
  • Challenging cancellation process
  • Hardware costs
  • Non-transparent pricing model
Cons
  • Lack of plan or price transparency
  • Hidden charges
  • Poor communication
Summary

Established in 2006 and rebranded in 2013, CardConnect (CC) is headquartered in King of Prussia, Pennsylvania. Acquired by First Data Corporation in 2017 and later by Fiserv, CC is a reliable partner for businesses seeking secure and efficient payment solutions. The company's mission centers on simplifying payment experiences and enhancing transparency. It offers features like detailed reports, 24/7 customer support, and innovative solutions such as the CardPointe platform, accommodating various channels and POS systems. While concerns about transparency and customer service have been raised, CardConnect stands out for its commitment to security, with PCI compliance and robust data protection measures. Serving businesses of all sizes, from small enterprises to Fortune 500 corporations, CardConnect's versatile approach underscores its commitment to adapting to the dynamic needs of the payment processing industry.

Summary

Flagship Merchant Services prides itself as the leading transaction processing company in the industry. Flagship Merchant Services was established in 2001. With over 22 years of experience in the credit card processing and money-transferring industry in the United States, this California-based credit card processor has a declared interest in supporting small and medium-sized enterprises. The company offers various mobile, virtual, and on-premise credit card processing solutions. The company advertises retail and restaurant industries as brick-and-mortar companies highly suited to their processing solutions. However, they also offer support to virtual and e-commerce terminal solutions. The company does not provide PCI compliance consultation but provides PCI compliance information. Flagship Merchant Services markets its products through the payment gateway that helps simplify PCI compliance. Flagship Merchant Services benefits small to medium-sized businesses. The company promises these businesses economic programs that allow for the successful transition to accepting credit cards. The company also prides itself on the highest approval rates for applicants by understanding the uniqueness of all businesses in its platform.

Quick Stats
  • Transaction Speed : 24 to 48 hours
  • Customer Experience : Fair
  • Gift Cards : Available
  • Real-Time Reports : Undisclosed
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange-plus
  • Trustpilot Score : 2.4 out of 5
  • BBB Rating : B
Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus, tiered pricing
  • Trustpilot Score : 2 out of 5
  • BBB Rating : A+
Selling Points
  • Customizable payment gateway
  • Mobile app accessibility
  • Eco-friendly practices
  • Multi-currency support
Selling Points
  • Business-reporting tool with every account
  • Free credit card terminal option
  • One-day account setup
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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