trusted formCardConnect vs Chase Payment Solutions | Several.com

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CardConnect vs Chase Payment Solutions

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Pros
  • Transaction monitoring and account management
  • Online ticketing system
  • Detailed reports and fast onboarding
  • Integrated solutions
  • Chargeback management tools
  • Surcharge program for revenue enhancement
  • 24/7 customer support
Pros
  • Same-day funding
  • International processing
  • API developer tools
Cons
  • Subpar customer service
  • Challenging cancellation process
  • Hardware costs
  • Non-transparent pricing model
Cons
  • Incur extra costs for hardware
  • Chase bank account is required
Summary

Established in 2006 and rebranded in 2013, CardConnect (CC) is headquartered in King of Prussia, Pennsylvania. Acquired by First Data Corporation in 2017 and later by Fiserv, CC is a reliable partner for businesses seeking secure and efficient payment solutions. The company's mission centers on simplifying payment experiences and enhancing transparency. It offers features like detailed reports, 24/7 customer support, and innovative solutions such as the CardPointe platform, accommodating various channels and POS systems. While concerns about transparency and customer service have been raised, CardConnect stands out for its commitment to security, with PCI compliance and robust data protection measures. Serving businesses of all sizes, from small enterprises to Fortune 500 corporations, CardConnect's versatile approach underscores its commitment to adapting to the dynamic needs of the payment processing industry.

Summary

Operating under the prestigious J.P. Morgan Chase & Co., Chase Payment Solutions has a long heritage. Established in 1955 and headquartered in New York, this financial powerhouse provides companies with an extensive range of payment options. Being a major participant in the market, Chase makes it easier for companies to process credit cards. They emphasize same-day funding, worldwide reach via a partnership with Authorize.net, and state-of-the-art tools for API developers to create customized solutions. The PCI-DSS compliance, supported by the sophisticated features of the Orbital virtual terminal, demonstrates the company's dedication to security. Chase offers services to a wide range of sectors, including healthcare and retail, and offers useful information via tools like Chase Customer Information that businesses can use to enhance their sales and marketing funnel. While the BBB recognizes Chase's financial power with an A+ rating under their parent company, Trustpilot users applaud their ease of use and quick deposits. With its own G2 profile, the Orbital service garners praise for integrated solutions but faces scrutiny for occasional downtime. Chase's commitment to streamlining payment acceptance is seen in the variety of POS systems, payment gateways, and their customer-focused support channels.

Quick Stats
  • Transaction Speed : 24 to 48 hours
  • Customer Experience : Fair
  • Gift Cards : Available
  • Real-Time Reports : Undisclosed
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange-plus
  • Trustpilot Score : 2.4 out of 5
  • BBB Rating : B
Quick Stats
  • Transaction Speed : Same day
  • Customer Experience : Good
  • Gift Cards : Undisclosed
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Flat processing rate
  • Trustpilot Score : 4.4 out of 5
  • BBB Rating : A+
Selling Points
  • Customizable payment gateway
  • Mobile app accessibility
  • Eco-friendly practices
  • Multi-currency support
Selling Points
  • Chase Customer Insights
  • Chase QuickAccept
  • Tap to Pay on iPhone
  • POS system and hardware
  • Authorize.net payment gateway
  • Orbital virtual terminal
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets

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