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Adyen vs Shopify Payments

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Pros
  • Global reach
Pros
  • Complimentary trial period
  • No hidden fees
  • Seamless integration capabilities
  • Save customer data
  • Live chat and virtual assistant
Cons
  • Minimum monthly billing threshold
  • Limited industry coverage
Cons
  • Transaction fees for third-party gateways
  • Lack of clarity in processing fees
  • Reported customer service concerns
Summary

Established in 2006 and headquartered in Amsterdam, Adyen is a leading global payment processing company known for simplifying transactions, payment management, and income tracking. With an impressive clientele, including Netflix, McDonald's, and Microsoft, Adyen's payment processing support various payment methods and currencies, fostering a seamless global reach. The company's transparent pricing model, devoid of monthly fees, provides flexibility to businesses of all sizes. Adyen places a strong emphasis on security, holding top industry standards for encryption and PCI DSS compliance. Their two-step fraud prevention process includes authentication barriers and integrated risk management elements, ensuring a secure payment environment. While Adyen boasts a solid score of 4.8 out of 5 on Capterra for their international capabilities, organized user interface, and diverse payment methods, user reviews on Trustpilot reveal a mix of positive and negative experiences.
 

Summary

Shopify Payments, a key player in the e-commerce industry, was founded as a comprehensive commerce platform aiming to empower businesses to start, grow, and scale effectively. Established in 2013, the company's headquarters are located in Ottawa, Canada. Shopify Payments is an integral part of the Shopify ecosystem and provides a fully integrated payment processing solution for businesses of all sizes. Shopify Payments enables users to accept and process transactions seamlessly, whether online, in-person, or via mobile devices. This payment solution goes beyond conventional transaction processing by providing a suite of services, including an integrated payment gateway, chargeback management, and various payment method acceptances. Furthermore, they cater to individual entrepreneurs, small businesses, and enterprises and support international transactions, allowing companies to thrive on a global scale. Shopify Payments stands out for their user-friendly approach, integration capabilities, global reach, and more. Customer experiences with Shopify Payments vary, with positive reviews highlighting the intuitive dashboard, seamless integrations, and the absence of transaction fees for their gateway. On the flip side, some users have raised concerns about fund holds, account shutdowns, and challenges in reaching customer support. As businesses seek reliable payment solutions, Shopify Payments continues to be a contender worth exploring for those aiming to enhance their online and in-person transactions.

Quick Stats
  • Customer Experience : Fair
  • Money-Back Guarantee : True
  • Gift Cards : Undisclosed
  • Real-Time Reports : Avaialble
  • Transparent Pricing : Unavaialble
  • Pricing Model : Fixed processing fee & Interchange plus
  • Trustpilot Score : 1.7 out of 5
  • BBB Rating : N/R
Quick Stats
  • Transaction Speed : 48 hours
  • Customer Experience : Fair
  • Money-Back Guarantee : False
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Subscription pricing and interchange plus
  • Trustpilot Score : 1.6 out of 5
  • BBB Rating : A+
Selling Points
  • No contracts
  • Diverse payment methods
Selling Points
  • Integrated payment gateway
  • International payment acceptance
  • Shop pay installments
  • Chargeback assistance:
  • Reporting & analytics:
System Features
  • Undisclosed
    Billing & Invoicing
  • Undisclosed
    Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Undisclosed
    Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Undisclosed
    Processing Services
  • Undisclosed
    Accounting Software
  • Undisclosed
    POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Undisclosed
    Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Undisclosed
    Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Undisclosed
    NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Undisclosed
    Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Undisclosed
    Email
  • Undisclosed
    FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Phone
  • Undisclosed
    Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets

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