DLL Cleaning vs JAN PRO

DLL Cleaning Services vs. Jan-Pro

Choosing between a national franchise and a regional independent cleaner often comes down to how much structure you want versus how much flexibility you need. This comparison looks at DLL Cleaning Services and JAN-PRO, two providers that approach commercial cleaning from very different angles. Both serve offices and professional environments, but their service models, coverage, and contracts can lead to very different day-to-day experiences.

Services and coverage

DLL Cleaning Services focuses on recurring commercial cleaning for offices, medical practices, and multi-tenant buildings. Their core services include routine janitorial work, office cleaning, deep cleaning, post-construction cleanup, and optional disinfection services such as electrostatic spraying. Healthcare and professional spaces are part of their typical client mix, though their offerings lean toward practical maintenance rather than highly specialized industrial cleaning. They cover Manhattan, Brooklyn, and the surrounding areas. They are best suited for single-location businesses or local portfolios rather than nationwide operations.

JAN-PRO offers a broader catalog of services due to their franchise scale. Their programs cover routine commercial cleaning, high-touch surface disinfection, restroom sanitation, floor care, deep cleaning, day porter services, and post-construction cleanup. They also promote industry-specific programs for healthcare facilities, schools, retail spaces, hospitality, and industrial properties. Geographic reach is one of their biggest strengths. They operate in all 50 states through local franchises and support both single-site clients and multi-location businesses that want one brand across locations.

Cleaning process and service management

DLL delivers services through a direct, company-managed model. Onboarding typically starts with a walkthrough to define scope, schedules, and expectations. Clients are often assigned the same cleaning team for recurring visits, which helps crews become familiar with the space over time. Quality control relies on periodic inspections and client feedback rather than branded systems. Communication tends to be straightforward, with adjustments handled directly through phone or email. This approach favors consistency within one location but does not rely on formalized national standards.

JAN-PRO manages service delivery through independent franchise owners operating under brand-wide systems. New clients go through an assessment process to build a structured cleaning plan tied to standardized protocols. Franchise staff are trained using JAN-PRO systems, and quality is monitored through inspections and internal controls. Day-to-day communication usually runs through the local franchise owner, while corporate oversight supports consistency. This structure can feel more formal, but it allows JAN-PRO to deliver similar processes across many facilities.

Pricing and contract structure

DLL does not publish pricing. Quotes are customized based on square footage, cleaning frequency, and services requested. Pricing tends to be modular, with routine janitorial work as the base and deep cleaning or disinfection priced as add-ons. The company states that they avoid complicated contracts, though specific terms like cancellation notice or minimum commitments are not clearly published.

JAN-PRO also relies on custom quotes, with pricing determined by local franchise owners after an assessment. Costs vary by region, facility type, and service scope. Most agreements are structured as recurring monthly contracts, with additional services priced separately. Contracts often include notice requirements and potential early termination conditions.

Conclusion

DLL Cleaning Services is a strong fit for small to mid-sized businesses in New York that want customized cleaning, consistent crews, and flexible scheduling without the layers of a franchise system. Their value shows up most clearly in recurring office and professional cleaning once routines are established.

JAN-PRO works better for businesses that prioritize scale, standardized processes, and nationwide coverage. Their franchise model supports multi-location accounts and industry-specific programs, though service consistency can vary by location.