DLL Cleaning vs Jani-King

DLL Cleaning Services is a New York–based commercial cleaning provider founded in 2013 and formally established under its current name in 2018. Headquartered in Manhattan, the company focuses on tailored cleaning solutions for offices, medical practices, multi-tenant buildings, and other professional environments. Their service model centers on walkthrough-based planning, allowing cleaning schedules and scopes to reflect how a space is actually used rather than relying on preset packages. Offerings include routine janitorial services, deeper cleaning for higher-demand situations, and optional disinfection, with flexibility built around client operating hours. Consistency plays a key role, as many clients work with assigned teams and benefit from company-provided equipment and supplies. Public feedback points to strong satisfaction with ongoing service quality once routines are established, alongside some notes about slower communication during onboarding. From an industry standpoint, the company holds an A+ rating with the Better Business Bureau, though it does not list additional third-party cleaning certifications. This quick overview sets the stage for a closer look at how DLL operates and what businesses can expect in practice.

Jani-King is a global commercial cleaning provider founded in 1969 and headquartered in Addison, Texas. Operating exclusively as a B2B company, they deliver janitorial, deep cleaning, disinfection, and industry-specific cleaning services through one of the world’s largest franchise networks. Their offerings span offices, healthcare facilities, schools, retail spaces, and industrial sites, with services tailored by facility size, industry requirements, and cleaning frequency. A major part of Jani-King’s appeal is scale. Businesses with multiple locations can work with a single brand while relying on local owner-operators for day-to-day service. The company also highlights structured training systems, a broad service catalog, and a long average customer retention rate as indicators of stability. However, public perception is sharply divided. Positive feedback tends to focus on strong local franchise operators who deliver consistent, detail-oriented service. Critical reviews frequently point to uneven quality, limited corporate accountability, rigid contracts, and difficulty resolving issues when service breaks down. As a result, Jani-King is best suited for businesses willing to carefully vet their local franchise and accept the trade-offs of a franchise-based cleaning model.