Commercial Cleaning Services
Top Buyers in 2026
Buildingstars vs DLL Cleaning
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- Local franchise accountability
- Flexible cleaning scopes
- Experience with regulated facilities
- Health-focused cleaning options
- Walkthrough-based custom cleaning plans
- Dependable crews for recurring service
- Flexible scheduling beyond business hours
- Supplies and equipment included
- Strong ratings on public review platforms
- No published pricing
- Quality varies by location
- Contract terms differ by market
- No upfront pricing listed
- Contract terms not clearly published
- Slower communication during onboarding
Founded in 1994 and headquartered in Maryland Heights, Missouri, Buildingstars operates in the commercial cleaning space through a franchise-based model that combines local accountability with centralized oversight. They provide a wide range of services, including routine janitorial cleaning, specialized disinfection, and deep cleaning solutions tailored to professional environments such as office buildings, healthcare facilities, financial institutions, and educational spaces. Instead of relying on fixed packages, they emphasize customizable service scopes and documented expectations that help define performance standards and maintain consistency across locations. Health-focused cleaning practices and green cleaning options further support businesses that prioritize hygiene and environmental considerations. Customer feedback varies by market, reflecting the structure of a franchise system, with many clients reporting improved reliability once service routines are established. Backed by an active Better Business Bureau profile and an A+ corporate rating, Buildingstars presents a structured yet flexible option for organizations seeking dependable, locally managed commercial cleaning services. Continue reading to explore how their features, pricing approach, and customer experience compare in practice.
DLL Cleaning Services is a New York–based commercial cleaning provider founded in 2013 and formally established under its current name in 2018. Headquartered in Manhattan, the company focuses on tailored cleaning solutions for offices, medical practices, multi-tenant buildings, and other professional environments. Their service model centers on walkthrough-based planning, allowing cleaning schedules and scopes to reflect how a space is actually used rather than relying on preset packages. Offerings include routine janitorial services, deeper cleaning for higher-demand situations, and optional disinfection, with flexibility built around client operating hours. Consistency plays a key role, as many clients work with assigned teams and benefit from company-provided equipment and supplies. Public feedback points to strong satisfaction with ongoing service quality once routines are established, alongside some notes about slower communication during onboarding. From an industry standpoint, the company holds an A+ rating with the Better Business Bureau, though it does not list additional third-party cleaning certifications. This quick overview sets the stage for a closer look at how DLL operates and what businesses can expect in practice.
- Cleaning Services : Routine janitorial cleaning, day porter services, carpet extraction, post-construction cleanup, window cleaning, disinfection services
- Customer Experience : Good
- Cleaning Services : Office cleaning, janitorial services, deep cleaning, post-construction cleaning, disinfection
- Customer Experience : Excellent
- Green cleaning
- Franchise model with centralized oversight
- Documented service expectations
- Regional support instead of call centers
- Planning built around real workspace usage
- Assigned teams for service consistency
- Scalable services that adjust as needs change
- Auto-Renewal Contracts—Undisclosed
- Corporate Guarantee of Service Quality—Undisclosed
- Customizable Service Plans
- Disinfection & Sanitization Programs
- Franchise Network Model
- Green Cleaning Options
- Industry-Specific Cleaning Programs
- Janitorial Services
- Auto-Renewal Contracts—Undisclosed
- Corporate Guarantee of Service Quality—Undisclosed
- Customizable Service Plans
- Disinfection & Sanitization Programs
- Franchise Network Model
- Green Cleaning Options—Undisclosed
- Industry-Specific Cleaning Programs
- Janitorial Services
- 24/7 or Emergency Support
- Livechat
- Phone
- Ticket—Undisclosed
- 24/7 or Emergency Support
- Livechat
- Phone
- Ticket
Buildingstars vs. DLL Cleaning Services
Buildingstars and DLL Cleaning Services both sell recurring commercial cleaning, but they fit very different buyer needs. This comparison is for business owners, property managers, and facility teams trying to balance coverage, oversight, and day-to-day reliability. If you are choosing between a multi-market provider and a New York area operator, this should help you narrow the match. Buildingstars positions themself as a large commercial cleaning provider serving thousands of facilities across multiple U.S. regions. DLL Cleaning Services positions themself as a New York area cleaning company with commercial cleaning and janitorial options in the NYC boroughs and nearby areas. Keep reading with your building type and oversight expectations in mind, then shortlist who fits your scope.
Services and coverage
Buildingstars markets industry-focused cleaning for spaces like offices, healthcare, education, financial, and industrial environments. They also call out specific methods like electrostatic fogging and green cleaning options on service pages. Coverage is the main advantage here. They say they serve 6,000+ clients across 16 regions, with locations listed in multiple major metros, which can make them easier to consider for multi-site accounts.
DLL Cleaning Services lists commercial cleaning, janitorial cleaning, office cleaning, and building maintenance, plus sanitation and disinfecting, and green or chemical-free products. Their service area reads like a regional footprint, centered on New York City and nearby markets like Yonkers, Long Island, and New Rochelle. If you manage one site or a small cluster in the NYC area, that tight footprint can be a positive since the team stays focused on a single region.
Cleaning process and service management
Buildingstars lean on structured oversight. They describe routine inspections handled by dedicated account managers as part of their quality control approach. They also run a client portal, which points to a more centralized service management setup for requests and account handling. One practical tradeoff to watch with any regional model is consistency across markets. The upside is broader coverage. The risk is that your experience can depend on the local operation and the strength of the account-level follow-through.
DLL Cleaning Services describes a more hands-on approach, with background checks for staff, ongoing training, and insurance coverage they can confirm on request. They also talk about arriving with supplies and doing quality checks, which signals a direct operator mindset rather than a large multi-region platform. If you care most about knowing who shows up and getting fast adjustments from a local team, that is the lane DLL is trying to own.
Pricing and contract structure
Buildingstars does not post standard rates on their main site, but they push quotes and even an instant cost estimator through their quote calculator. In commercial cleaning, pricing often ties to square footage, frequency, and compliance needs. Industry guidance commonly frames office cleaning as a per-square-foot range that moves with scope and complexity. In practice, a multi-region provider can price competitively for standard nightly janitorial, while specialty work and high-compliance spaces tend to raise the baseline.
DLL Cleaning Services also does not publish a rate card. They describe their pricing as competitive, which usually means pricing gets built from a walk-through or scope call. Expect the same industry levers to drive price, like square footage, restroom count, floor type, trash volume, and daytime versus after hours needs. On contracts, you will want to ask both companies about minimum visit counts, supply inclusion, add-on pricing for deep cleans, and what cancellation looks like in writing, since those details rarely show up on marketing pages.
Conclusion
Buildingstars makes the most sense for buyers who need coverage across multiple cities, want a defined quality control layer, and prefer a provider that already operates in many major markets. DLL Cleaning Services makes the most sense for NYC area businesses that want a local operator feel, with clear staffing promises and a service list that stays centered on janitorial, office cleaning, and building maintenance. If you are deciding, match the provider to your reality. Multi-site and standardized reporting tends to favor Buildingstars. Single market speed and familiarity tend to favor DLL. Get a written scope from each, then compare the same schedule and task list so you can see who fits your operational needs and budget.
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