Autotrader vs CarMax

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Pros

• Financing with Capital One
• Kelley Blue Books® cash offer
• Vast inventory of used and pre-owned vehicles.

Pros

• No haggling buying experience
• Financing is available for any car they sell
• There’s a 5 day money back guarantee
• Each car comes with a complimentary 30 day warranty
• Wide variety of makes, models and model years

Cons

• Does not offer warranty
• Lacks service departments

Cons

• Transfer fees cannot be included in the sales price
• Trade in offers are typically very low
• Must visit store to sell car if it isn’t eligible for an online quote

Selling Points

• Financing with Capital One
• Kelley Blue Books® cash offer
• Vast inventory of used and pre-owned vehicles.

Selling Points

• No haggling buying experience
• Financing is available for any car they sell
• There’s a 5 day money back guarantee

Available Car Options

• Both
• —

  Undisclosed
  New
• —

  Undisclosed
  Used

Available Car Options

• —

  Undisclosed
  Both
• —

  Undisclosed
  New
• Used

Customer Support

• Email
• —

  Undisclosed
  FAQs
• Help Guides
• —

  Undisclosed
  Live Chat
• —

  Undisclosed
  Mobile Application
• Phone
• —

  Undisclosed
  Ticket

Customer Support

• Email
• FAQs
• Help Guides
• Live Chat
• Mobile Application
• Phone
• Ticket

Money-Back Guarantee

• No
• —

  Undisclosed
  Yes

Money-Back Guarantee

• —

  Undisclosed
  No
• Yes

Payment Options

• Cash
• —

  Undisclosed
  Check
• Major Credit Cards

Payment Options

• Cash
• Check
• —

  Undisclosed
  Major Credit Cards