What Is Telehealth?

What Is Telehealth?

Telehealth is when technology meets healthcare. It is the use of digital information and communication technology to provide and access healthcare services remotely. Telehealth allows patients to engage with their doctors and clinicians at a distance while still receiving healthcare services just as if they were physically at the practice or clinic.
 

How Telehealth and EHR Improve Clinical Workflows

Telehealth is an integrated solution that comes with EHR systems that over 95% of US hospitals now use. The use of EHR systems and telehealth boost a practice's efficiency and patient engagement.

EHR and telehealth can provide your clinic with the following benefits:

1. Automated Data Entry

As telehealth is used to provide healthcare services remotely, doctors and clinicians will need easy access to their patient's records and information. This is where EHR comes in to provide that streamlined access.

Moreover, doctors and clinicians will need to take notes and update their patient records after each telehealth session. The use of both systems interchangeably eliminates double data entry, as patients' information is automatically synced between the two. This ensures patients' data is always up to date and accurate, with low to zero chances of errors.
 

2. Synchronized Patient Insurance Information

Thanks to EHR, telehealth, and technological advancements, more and more insurance companies adopt telehealth services to keep track of patients' insurance information. When telehealth is integrated with EHR systems, practices can easily access their patient's insurance information and verify their eligibility before signing them up for a virtual appointment.
 

3. Streamlined Virtual Care Experience

Telehealth and EHR provide both patients and their carers streamlined access to virtual healthcare services, as video and audio consultations are built-in without the need to set up third-party software. In addition, patients can use the EHR's patient portal to access telehealth visits, pay their bills, and receive their medical test results and drug prescriptions.
 

Telehealth Goals

To put it simply, telehealth aims to provide the following goals:

• Make healthcare more accessible to patients living in rural areas
• Make healthcare services readily available despite time, mobility, or convenience
• Provide easier access to medical specialists
• Improve communications between healthcare providers and their patients
   

Telehealth Benefits and Features

Telehealth offers a number of services and benefits for practices and patients; these include:

• Remote monitoring
• Streamlined in-practice communications
• Easy access to personal health records
• Advanced health applications and services
   

Best EHR Software Recommendations With Telehealth

1. AdvancedMD

AdvancedMD is our first EHR software recommendation. It was founded in 1999 and became a widely known and trusted B2B service provider. AdvancedMD offers complete healthcare solutions and management for practices of any kind and size.

Its main features and benefits include the following:

• Medical billing software
• Electronic health records
• Scheduling software
• Smart dashboards
• Patient charts
• Patient portal
• Telehealth
• Electronic prescriptions

AdvancedMD does not advertise any plans or prices for its EHR system, it will rather offer you a customized quote depending on your practice size, type, and needs. To get your quote, you need only reach out to their team by phone or email at (801) 984-9500 and [email protected].

2. SAP Healthcare

For our second recommendation, we present you with SAP. SAP is a giant B2B service provider that offers countless solutions to many business organizations. As for healthcare, it offers comprehensive technology and unparalleled services.

SAP healthcare offers a wide range of features, benefits, and services, some of which include the following:

• Patient administration and billing
• Health business intelligence
• Health data integration
• Patient portal
• Drug safety, compliance, and prescriptions

SAP also offers several industry-specific products and solutions; these include:

• SAP Marketing Cloud
• SAP Qualtrics Digital CX
• Qualtrics Customer Experience
• SAP S/4HANA
• Cerner i.s.h.med from SAP
• SAP Advanced Track and Trace for Pharmaceuticals
• SAP Patient Management
• SAP Analytics Cloud
• SAP BusinessObjects Enterprise

SAP will also offer you customized pricing for its EHR software, which depends on your practice size and needs. The best way to reach their team and get a quote is by phone at +1-800-872-1727.

3. Salesforce Health Cloud

Salesforce is our third recommendation, as it is a giant in the CRM industry. Its Health Cloud offers comprehensive medical services with personalized patient engagement for practices of any kind and size.

Salesforce Health Cloud solution offers the following features and benefits:

• Electronic medical records
• Artificial intelligence
• Custom care plan and management
• Customized patient experience
• Workflow automation
• Medical and insurance data models

Salesforce offers two plans for its health cloud software:

• Enterprise plan: starting at $300 per month per user, billed annually
• Unlimited plan: starting at $450 per month per user, billed annually

Salesforce also offers a 30-day free trial to try out its health cloud solution.