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Montway Auto Transport vs Sherpa Auto Transport

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Pros
  • Nationwide availability
  • Insurance coverage provided
  • Free instant quote
Pros
  • Convenient door-to-door transport
  • Strictly vetted carriers
  • Price Lock Promise
  • Car wash refund after delivery
  • Safe and secure transport
Cons
  • Online tracking unavailable
  • No heavy auto transport
Cons
  • Terminal-to-terminal transport not offered
  • Do not transport motorcycles, boats, ATVs, or RVs
  • No shipping to Alaska or internationally
Summary

Montway Auto Transport, a central player in the vehicle transportation industry since their inception in 2007, has carved a niche as a reliable and efficient service provider. Headquartered in Schaumburg, Illinois, Montway boasts an extensive network of over 30,000 motor carriers, facilitating seamless transportation of automobiles and motorcycles across the United States, including Hawaii and Alaska. Their comprehensive suite of shipping options caters to diverse customer needs, encompassing open and enclosed transport, expedited shipping, and door-to-door services. With a focus on customer satisfaction, Montway provides national accessibility, extensive insurance coverage, and helpful customer service options via phone, email, and live chat. An A+ rating from the BBB and inclusion on the INC. 5000 List of America's Fastest-Growing Private Companies are strong indicators of their industry credentials. While customer feedback varies, with positive testimonials praising their prompt service and competitive pricing, there are occasional concerns regarding delays and communication lapses. Nevertheless, Montway remains a compelling choice for individuals and businesses alike, inviting prospective customers to explore their offerings for a seamless and stress-free vehicle transportation experience.

Summary

Sherpa Auto Transport is a North Carolina-based vehicle transportation company established in 2017, aiming to revolutionize the car shipping industry by providing a more reliable and customer-focused service. They transport cars, SUVs, trucks, and vans within the 48 contiguous US states and between the mainland and Hawaii, including family cars, collectible and vintage cars, electric cars (EVs), and inoperable vehicles. They work with reputable third-party carriers who meet their standards, which include a minimum of $1,000,000 in liability coverage and $100,000 in cargo insurance. They offer a fixed price with their Price Lock Guarantee, Clean Car Guarantee, and discounts to military personnel, those shipping multiple cars, and returning clients. Get a free quote on their website in as little as two minutes. Sherpa is a licensed and bonded transportation company regulated by the DOT and FMSCA. They have an A+ rating from the Better Business Bureau, and receive mostly positive customer feedback.

Quick Stats
  • Price Range : Quote-based pricing
  • BBB Rating : A+
  • Extra Insurance Coverage : Available
  • Money-Back Guarantee : Available
  • Door-to-Door Option : Available
  • Discounts : Unavailable
  • Customer Experience : Good
Quick Stats
  • Price Range : Between $0.45- $2.50 per mile, depending on distance
  • BBB Rating : A+
  • Extra Insurance Coverage : Available
  • Money-Back Guarantee : Available
  • Door-to-Door Option : Yes
  • Discounts : For military, multi-car shipments, and return clients
  • Customer Experience : Excellent
Selling Points
  • No upfront fees
  • Hawaii transport
  • International shipping
  • Live chat option
Selling Points
  • Door-to-door shipping
  • Worry-free locked-in pricing
  • Free car wash service upon delivery
Shipping Service Options
  • Cross-Country
  • Door-to-Door
  • Expedited Shipping
  • International Shipping
  • Overseas/Hawaii
  • Undisclosed
    Standby Mode
  • Terminal-to-Terminal
Shipping Service Options
  • Cross-Country
  • Door-to-Door
  • Expedited Shipping
  • International Shipping
  • Overseas/Hawaii
  • Undisclosed
    Standby Mode
  • Terminal-to-Terminal
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Payment Options
  • Cash
  • Check
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Major Credit Cards
Transportation Type Offered
  • Enclosed
  • Undisclosed
    Flatbed
  • Open
  • Undisclosed
    Rail
Transportation Type Offered
  • Enclosed
  • Flatbed
  • Open
  • Undisclosed
    Rail

Montway vs. Sherpa

Choosing the right auto transport company ensures a smooth and stress-free vehicle transport experience. Due to their extensive service offerings, Sherpa Auto Transport and Montway Auto Transport are two of the most popular options for customers in this industry. To help you make an educated selection according to your unique needs, we will compare and contrast each organization's products and services, price plans, advantages, and disadvantages.

Features and services

Both companies offer open and enclosed transport options and door-to-door service, and they cater to various vehicles, including motorcycles. 

Sherpa Auto Transport stands out with their unique “Price Lock Promise,” which guarantees that the advertised price will not change, giving customers a degree of financial certainty and regularity. Additionally, their Clean Car Guarantee is a unique service that reimburses customers up to $20 for a car wash after their vehicle is delivered, boosting customer happiness and guaranteeing that the vehicle arrives in pristine condition. They also accommodate different vehicle types, including motorcycles and heavy machines, making them suitable for diverse transit purposes.

On the other hand, Montway Auto Transport’s expansive network of over 30,000 carriers ensures extensive nationwide coverage, including services to and from Hawaii. This is a significant advantage for customers requiring long-distance or interstate transport. Montway also specializes in international shipping, providing services to and from overseas locations, significantly broadening their service scope. 

Plans and prices

Both companies use a quote-based pricing model that depends on distance and vehicle type. They also provide an online tool for obtaining quotes, ensuring customers can easily get an estimate for their transport needs. However, the specifics of their pricing structures and any additional fees or guarantees differ.  

Sherpa offers a Price Lock Promise, ensuring no hidden fees or unexpected costs. Their competitive rates include all fees and taxes, providing a clear and straightforward pricing structure. They also provide examples on their website, with average costs ranging from $0.45 to $2.50 per mile, depending on the distance.

Montway requires a deposit for cash payments and charges a cancellation fee if a carrier has already been assigned, adding a layer of consideration for customers planning their transport logistics. 

Depending on your particular transportation and vehicle requirements, it is vital to get quotations from both companies and compare the prices. 

Benefits and drawbacks

Sherpa’s Price Lock Promise ensures financial predictability, and their Clean Car Guarantee adds value to their service. Their commitment to customer service is evident through positive reviews and responsive support, making them a reliable choice for domestic transport.

However, Sherpa’s services are limited to domestic shipping, and their pricing, while transparent, may be slightly higher due to the added security of the Price Lock Promise. 

Conversely, Montway’s extensive network of carriers and diverse service options, including international shipping, make them a flexible and comprehensive choice. Their extra insurance coverage is a huge benefit for high-value cars, giving clients a sense of security when they ship valued vehicles.

Their drawbacks include a lack of online tracking, which can be a downside for customers who prefer real-time updates on their vehicle’s location. Montway’s reliance on third-party carriers might lead to varying service experiences, and the broker model can sometimes result in less consistent service quality. 

Conclusion

When deciding between Sherpa Auto Transport and Montway Auto Transport, it's essential to consider what matters most for your vehicle transport needs. Sherpa stands out with their Price Lock Promise and commitment to domestic service excellence, providing predictable pricing and customer satisfaction guarantees. On the other hand, Montway's expansive network and international shipping options offer broader coverage, although it may lack real-time tracking and consistency due to its broker model. By weighing these factors—pricing transparency, service scope, and specific transport requirements—you can confidently choose the company that best aligns with your priorities. 

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