Auto Transportation
Top Companies in 2024
Mercury Auto Transport vs Montway Auto Transport
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- Ships to all 50 states
- A variety of shipping methods offered
- Transport many vehicle types, and large equipment
- Nationwide availability
- Insurance coverage provided
- Free instant quote
- No real-time tracking
- No mobile app
- No international shipping
- Online tracking unavailable
- No heavy auto transport
Mercury Auto Transport, founded in 2007, is a reputable auto transport company providing quality shipping services. They are located in Davie, Florida, and prioritize transparency, customer education, and stress-free transport experiences. They offer open and enclosed auto transport options and flatbed services for various types of vehicles. They conduct thorough background checks on carriers to ensure their licensing, insurance, and customer references. Carriers chosen by Mercury provide full bumper-to-bumper insurance, with coverage typically ranging from $100,000 to $1,000,000. To start the process, you can request a free quote online or by calling them. They are licensed and bonded by the DOT and FMCSA, and enjoy a great reputation in the industry, often appearing on top lists of auto transportation providers. They are BBB-accredited with an A rating, and present a mostly positive online experience in customer reviews.
Montway Auto Transport, a central player in the vehicle transportation industry since their inception in 2007, has carved a niche as a reliable and efficient service provider. Headquartered in Schaumburg, Illinois, Montway boasts an extensive network of over 30,000 motor carriers, facilitating seamless transportation of automobiles and motorcycles across the United States, including Hawaii and Alaska. Their comprehensive suite of shipping options caters to diverse customer needs, encompassing open and enclosed transport, expedited shipping, and door-to-door services. With a focus on customer satisfaction, Montway provides national accessibility, extensive insurance coverage, and helpful customer service options via phone, email, and live chat. An A+ rating from the BBB and inclusion on the INC. 5000 List of America's Fastest-Growing Private Companies are strong indicators of their industry credentials. While customer feedback varies, with positive testimonials praising their prompt service and competitive pricing, there are occasional concerns regarding delays and communication lapses. Nevertheless, Montway remains a compelling choice for individuals and businesses alike, inviting prospective customers to explore their offerings for a seamless and stress-free vehicle transportation experience.
- Price Range : $0.39- $2.00 per mile, depending on distance, directionality, shipment type, and vehicle specifications
- BBB Rating : A
- Extra Insurance Coverage : Available
- Money-Back Guarantee : Available
- Door-to-Door Option : Available
- Discounts : For military, senior citizens, and students
- Customer Experience : Excellent
- Price Range : Quote-based pricing
- BBB Rating : A+
- Extra Insurance Coverage : Available
- Money-Back Guarantee : Available
- Door-to-Door Option : Available
- Discounts : Unavailable
- Customer Experience : Good
- Guaranteed pricing
- Licensed carriers
- Guaranteed service agreement
- No upfront fees
- Hawaii transport
- International shipping
- Live chat option
- Cross-Country
- Door-to-Door
- Expedited Shipping
- International Shipping
- Overseas/Hawaii
- Standby Mode
- Terminal-to-Terminal
- Cross-Country
- Door-to-Door
- Expedited Shipping
- International Shipping
- Overseas/Hawaii
- Standby Mode—Undisclosed
- Terminal-to-Terminal
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket
- Cash
- Check
- Major Credit Cards
- Cash
- Check
- Major Credit Cards
- Enclosed
- Flatbed
- Open
- Rail
- Enclosed
- Flatbed—Undisclosed
- Open
- Rail—Undisclosed
Mercury Auto Transport vs. Montway Auto Transport
When shipping a vehicle, selecting a reliable auto transport company can make all the difference in ensuring a secure and stress-free experience. Mercury Auto Transport and Montway Auto Transport are popular choices, each bringing unique strengths. While both offer extensive services tailored to meet customer needs, their approaches, pricing strategies, and service features differ.
This comparison dives into what each company offers, how they price their services, and the distinct benefits and drawbacks that set them apart.
Features and shipping options
Mercury Auto Transport and Montway Auto Transport provide a range of vehicle shipping services, including open and enclosed transport for budget-friendly or protective needs, door-to-door delivery for convenience, expedited transport for fast shipment, and international/cross-country options to meet various customer requirements.
While they share these core services, they differ in specific offerings and approaches. Mercury Auto Transport provides specialized services such as flatbed and standby options for oversized vehicles and flexible schedules, including terminal-to-terminal service. On the other hand, Montway excels in motorcycle and international shipping, including to Hawaii, highlighting their reliability and extensive carrier network for secure and efficient transport.
Plans and prices
Both companies use a variable pricing model influenced by several factors, including distance, vehicle type, and transport method. They require customers to request a quote through their websites, where they provide calculators to estimate costs based on individual shipping criteria. They both typically charge a non-refundable deposit and collect the remaining balance upon delivery, making the payment process straightforward.
Mercury and Montway differ in pricing strategies, particularly regarding cancellation and payment policies. Mercury requires a non-refundable deposit and has variable pricing until booking is confirmed, with an option for cheaper standby transport at the expense of longer waits. Montway, on the other hand, charges cancellation fees only after assigning a carrier, offering more flexibility early on. Like Mercury, Montway requests a deposit on cash payments and has less variety in payment options.
Benefits and drawbacks
Mercury and Montway Auto Transport offer a range of benefits, such as a vast carrier network, thorough background checks on carriers, and comprehensive insurance coverage. These measures help ensure vehicle safety during transit and provide customers with a reliable service experience. Both companies also cater to various vehicle types, making them versatile options for standard cars, luxury vehicles, and more specialized needs like motorcycles and classic car shipping.
However, each company has their own unique set of drawbacks. Mercury does not provide international shipping and lacks real-time tracking options, making them less appealing for those prioritizing constant shipment updates. Additionally, as a broker, Mercury’s reliance on third-party carriers can sometimes lead to communication gaps. Montway, while offering live chat support and extensive coverage across the U.S., also lacks online tracking and does not accommodate heavy or oversized vehicle transport. Moreover, as a broker, Montway’s services depend on individual carriers, affecting pricing consistency and accountability during transit.
Conclusion
Choosing between Mercury Auto Transport and Montway Auto Transport depends on your needs and priorities. Mercury offers personalized service, flexibility in pricing, and a broad range of vehicle transport options, making them ideal for those looking for a customized and cost-effective approach.
On the other hand, Montway excels in reliability, extensive carrier networks, and additional insurance coverage, making them a solid choice for those seeking convenience and peace of mind. Understanding each company’s unique offerings, strengths, and limitations will help you select the best service for your auto transport needs.
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